Press Release

FLORIDA BUSINESS COMMUNICATIONS SERVICE PROVIDER, COMMUNICATIONS XCHANGE, SIGNS CONTRACT TO DEPLOY BROADSOFT'S AWARD-WINNING BROADWORKS

Communications Xchange To Use BroadWorks to offer Bundled Voice Services to Small and Medium-Sized Businesses Using a Broadband Internet Connection

GAITHERSBURG, MD, September 18, 2002 - BroadSoft®, Inc., the leading provider of voice applications and servers, today announced that Communications Xchange, a new business communications solution provider based in Tampa, Florida, will use BroadSoft's industry leading BroadWorks to offer a bundled voice solution, using a broadband Internet connection, to small and medium-sized businesses in Florida. Communications Xchange represents the tenth commercial deployment for BroadSoft, further strengthening BroadSoft's market leadership in its space.

Communications Xchange designed and built its network to specifically meet the requirements of providing cost-effective bundled communications services to business customers. By leveraging BroadSoft's enhanced service management and lower cost infrastructure, Communications Xchange will obtain a significant competitive advantage.

"Through our extensive evaluation, it became apparent that BroadSoft was the best choice for voice applications and servers," said Mike Viren, CEO of Communications Xchange. "We found BroadSoft to be the most complete carrier-class solution. We were very impressed with the redundancy and scalability of BroadWorks and its comprehensive set of easy-to-use, end-user and administrative features".

"Communications Xchange has successfully leveraged its founding members' knowledge of the local telecommunication industry. With its state-of-the-art network design, Communications Xchange has built a solid foundation for offering next-generation communications services. We are very pleased to be selected by Communications Xchange to add value to their IP telephony business," said Michael Tessler, president and CEO, BroadSoft.

BroadWorks is the industry's first integrated system of voice applications and servers enabling service providers to deliver basic and enhanced voice services to enterprise. BroadWorks' voice and media servers and telephony applications enable service providers to rapidly and cost-effectively deploy a comprehensive portfolio of carrier-class telephony applications such as IP Centrex, hosted PBX, voice VPN, and enhanced network applications. Using BroadWorks, service providers and customer administrators can manage administrative functions with BroadSoft's patented web-based portal, CommPilot. The BroadWorks architecture can scale to support millions of subscribers and delivers 99.999% total system availability.

ABOUT COMMUNICATIONS XCHANGE
Communications Xchange will provide packet telephony services and is the only provider to offer local packet telephony services in the Tampa and St. Petersburg, Florida area. Communications Xchange offers small and medium sized business customers (4 lines and above) an integrated voice and data service through our broadband Internet partnerships. The Communications Xchange platform ensures quality voice services and the delivery of applications such as auto attendant, remote office, unified messaging and virtual private networks. By providing cost effective, productivity-enhancing and reliable communications services as well as personalized customer service, Communications Xchange is the only partner a business needs for its current and future telecommunication requirements. Additional information can be found at www.communicationsxchange.com.

ABOUT BROADSOFT
BroadSoft, Inc., is the leading provider of voice applications and servers for service providers. BroadWorks, the company's flagship product, allows service providers to rapidly and economically design and deploy web-enabled enhanced telephony services to their customers. BroadSoft holds the largest market share in the IP Centrex space with the most announced customers to date. BroadSoft has received extensive industry acknowledgement including recognition as a "Hot Start-Up" by America's Network and Telecommunications magazines, two of the leading telecommunications industry publications. Communications Solutions, Internet Telephony and Network Magazine recognized BroadWorks as Product of the Year. BroadSoft is located near Washington, DC, in Gaithersburg, Maryland, and also maintains a research and development facility in Montreal, Canada. Additional information can be found at www.broadsoft.com.

For further information contact:

BroadSoft
Hilary Tomasson
+ (240) 364-5147
htomasson@broadsoft.com


Communications Xchange:
Sarah Keener
Communications Xchange
+ (813) 984-6631 ext. 109
sekeener@communicationsxchange.com

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BroadSoft is a registered trademark and BroadWorks and CommPilot are trademarks of BroadSoft, Inc. All other names are trademarks of their respective companies.