Press Release

BROADSOFT SIGNS COOPERATIVE AGREEMENT WITH TOTAL NETWORK SOLUTIONS
TO DEPLOY NEW HOSTED PBX APPLICATIONS TO UK MARKET

Total Network Solutions Provides UK ISP Market With Unprecedented Access to
BroadSoft's Full VoIP Solution

GAITHERSBURG, MD, USA, OCTOBER 20, 2003 -- BroadSoft® Inc., a leading provider of hosted communications platforms, and Total Network Solutions, one of the UK's leading providers of communications solutions and services, today announced a cooperative agreement between the two companies. The award-winning BroadWorks® platform will expand Total Network Solutions' portfolio of voice over IP (VoIP) solutions to include a full suite of Hosted PBX applications.

"BroadSoft's BroadWorks platform is a carrier-class Hosted PBX solution that meets the performance and technology requirements of the industry leading service providers and enterprises that we work with," said Mike Harris, Managing Director of Total Network Solutions. "BroadWorks gives us the ability to deploy quickly and scale to provide services to millions of users."

"With its extensive VoIP experience, Total Networks Solutions is an ideal service provider to launch BroadSoft's BroadWorks in the UK market," said Mike Tessler, president and CEO of BroadSoft. "Total Network Solutions is one of Cisco's leading Gold Partners, and has a track record of offering innovative services to customers. We look forward to working with Total Network Solutions in the future."

BroadSoft's hosted communications platform, BroadWorks, provides a comprehensive range of applications including Hosted PBX, IP Centrex, and Voice VPN. BroadWorks is uniquely capable of providing these applications with the reliability, redundancy, scalability, and regulatory capabilities required to deliver carrier-class service. BroadWorks enables service providers to increase top-line revenues by offering enhanced services to enterprise customers. BroadWorks also reduces operational expenditures by empowering enterprises to manage their own moves, adds and changes via the patented CommPilot web portal. The open, standards-based environment of BroadWorks provides maximum flexibility for service providers to customize their offering.

ABOUT TOTAL NETWORK SOLUTIONS
Formed in 1991, Total Network Solutions is a leading provider of communications solutions and services and has recently been acknowledged by Dun & Bradstreet as being the 59th fastest growing company in the UK. The company is a Cisco Gold Partner and a past winner of the "Cisco Reseller of the Year" award. Total Network Solutions was one of the first UK-based companies to achieve BS7799-2 security standard accreditation for its network management services which are provided to support its 'best of breed' communications solutions. These have been provided to organisations operating in many different markets in the UK and offshore and include British Airways, Abbey National Offshore and the London Internet Exchange along with many parts of the public sector.

ABOUT BROADSOFT
BroadSoft is the leading provider of hosted communications platforms. BroadSoft holds the largest market share in the Hosted PBX and IP Centrex space with the most announced customers. Recognized worldwide, BroadSoft has recently expanded its global customer base to include Telstra, the incumbent carrier in Australia. BroadSoft also closed its third round of $32.5 million in funding in September 2002, raising a total of $60 million to date from leading venture capitalists. The company's flagship product, BroadWorks, provides a comprehensive range of applications including Hosted PBX, IP Centrex, and Voice VPN. Leading telecommunications industry publications, such as Communications Solutions, Internet Telephony and Network Magazine, have recognized BroadWorks as "Product of the Year". BroadSoft is located near Washington, DC, in Gaithersburg, Maryland, and maintains a research and development facility in Montreal, Canada.

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BroadSoft and BroadWorks are registered trademarks and CommPilot is a trademark of BroadSoft, Inc. All other names are trademarks of their respective companies.