Press Release

BROADSOFT'S RESIDENTIAL BROADBAND VOIP PLATFORM
PROVES AN INSTANT HIT WITH SERVICE PROVIDERS

Eight Service Providers Select the BroadWorks Network Communications Platform to Deliver Regulatory Compliant, Primary Line Services with Leading Feature Sets

GAITHERSBURG, MD, February 17, 2004 -- BroadSoft® Inc., the leading provider of network communications platforms, today announced that eight new service provider customers selected BroadSoft's BroadWorks® network communications platform to roll out VoIP services to residential and small-office-home-office (SOHO) broadband users. The service providers include BroadVoice, Broadweave Networks, DSLi, IP Systems, ISN Communications, New Global Telecom, Reynwood Communications and Y3K Secure Enterprise Software, Inc.

The leading BroadWorks network communications platform offers a comprehensive range of applications including hosted PBX, IP Centrex, residential broadband and collaborative conferencing. BroadWorks is the only turnkey solution available that enables carriers to quickly enter the VoIP residential market using a single platform that meets the scalability and full range of regulatory requirements necessary for primary line service, including emergency calling, lawful intercept (CALEA), equal access and local number portability.

"New Global Telecom is the US market leader in outsourced network management and network operation services and provider of wholesale VoIP telephony services. We deliver services to major Tier 1 inter-exchange carriers in North America and major carriers in Asia and Latin America," said Rich Grange, president & CEO at New Global Telecom. "We are committed to providing the latest in VoIP wholesale services for residential users that deliver the same reliability and regulatory compliance users expect from traditional voice services. With that goal in mind, the BroadWorks network communications platform was the obvious choice. BroadWorks scales to millions of users and provides the latest in VoIP applications and voice messaging on a single platform, including web-based management, find me/follow me, visual voice-mail, and simultaneous ring."

"After extensive due diligence, we chose the BroadWorks network communications platform because it enables us to quickly, reliably and cost-effectively deliver a fully competitive residential service," said Jonathan Lieberman, president at ISN Communications. "We have been impressed with BroadSoft's superior service and support and look forward to rolling out new services targeting new markets based on the BroadWorks platform."

"BroadSoft is committed to providing fully scalable, reliable, regulatory compliant and feature rich solutions that support successful residential VoIP services," said Mike Tessler, president and CEO of BroadSoft. "Today's announcement proves that the BroadWorks network communications platform is the preferred platform for delivering residential broadband VoIP services. We are proud to announce today's customer wins and the exciting services that demonstrate their leading innovator status in this sector. We look forward to announcing more customers in the coming months."

ABOUT BROADSOFT
BroadSoft is the leading provider of network communications platforms for enterprise and residential markets. With the largest market share in its space worldwide, the company's flagship product, BroadWorks, provides a comprehensive range of applications including residential broadband, collaborative conferencing, Hosted PBX, and IP Centrex, fully integrated into a single platform. BroadSoft was recently named to Boardwatch's list of "The Top 10 Private Companies," and BroadWorks has been recognized as the "Product of the Year" by the leading telecommunications industry publications including Communications Solutions, Internet Telephony and Network Magazine. BroadSoft is located near Washington, DC, in Gaithersburg, Maryland, and maintains a research and development facility in Montreal, Canada. Additional information can be found at http://www.broadsoft.com.

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