Press Release

POLYCOM AND BROADSOFT ANNOUNCE FEATURE-RICH VOIP SOLUTION FOR SERVICE PROVIDERS AND ENTERPRISE CUSTOMERS

BroadSoft's BroadWorks supports full line of Polycom SoundPoint IP standards-based IP desktop phones, enabling extensive feature support and easy deployment

(BroadSoft Connections Conference) SCOTTSDALE, AZ. - Oct. 11, 2004 - Polycom ®, Inc. (NASDAQ: PLCM), the world's leading provider of unified collaborative communications solutions, and BroadSoft®, the leading provider of network communications platforms , today announced an end-to-end SIP-based VoIP solution that combines BroadSoft's BroadWorks ® platform and Polycom's complete line of high-quality, standards-based SoundPoint ® IP desktop phones. By seamlessly integrating these two solutions, BroadSoft and Polycom simplify management of enhanced voice applications and provide a reliable, high-quality VoIP solution that delivers BroadWorks rich telephony features through the Polycom SoundPoint IP 300, 500 and 600 phones.

"Polycom is committed to supporting the SIP protocol in a wide variety of network environments," said Sunil Bhalla, senior vice president and general manager of voice communications at Polycom. "We are pleased to deliver this joint solution with BroadSoft and offer customers a seamless, feature rich integrated solution. We also look forward to continuing our interoperability efforts with BroadSoft to include other Polycom technologies for expanded communication and collaboration solutions."

"We're proud to be working with Polycom, a clear leader in standards-based, feature-rich IP desktop phones, and to have them as the platinum sponsor of this year's BroadSoft Connections Conference," said Scott Wharton, vice president of marketing at BroadSoft. "In addition to voice products, Polycom offers a diverse range of telephony products that add up to an unbeatable combination. By providing seamless integration with one of the most popular line of enterprise phones, we're making it even easier and more attractive for businesses to migrate to hosted voice services that reduce capex while increasing productivity."

The combined solution offers users access to BroadWorks features including instant messaging and presence through the SoundPoint IP desktop phones. Using the BroadWorks web-based CommPilot ä , users can identify and call colleagues and self-manage advanced features such as find-me-follow-me, shared call appearance, and voice-to-email.

BroadSoft's BroadWorks provides a comprehensive range of VoIP applications, including h osted PBX, IP Centrex, residential broadband voice and collaborative conferencing fully integrated into a single hosted communications platform. More than 80 service providers worldwide have selected the BroadWorks platform, including BellSouth, Covad, MCI, PCCW, SingTel and Telstra, with more than 600,000 licenses shipped. BroadWorks is uniquely capable of providing these applications with the reliability, redundancy, scalability and regulatory capabilities required to deliver carrier-class service.

Polycom offers a complete line of standards-based SoundPoint IP desktop phones that support leading communications protocols, including SIP and MGCP for leading IP PBX and softswitch (application server) providers. Polycom VoIP solutions are based on more than 11 years of industry-leading voice communications quality and experience. SoundPoint IP phones offer users an easy transition from circuit-switched environments to IP through intuitive design that combines a large display, context-sensitive soft keys and dedicated hard keys for common telephony functions.

ABOUT BROADSOFT
BroadSoft is the leading supplier of network communications platforms to service providers and channels in the enterprise and residential markets. BroadSoft's flagship product, BroadWorks, provides a comprehensive range of applications including Hosted PBX, IP Centrex, residential broadband voice and collaborative conferencing, fully integrated into a single platform. The company has the largest customer base in its space worldwide, including BellSouth, Covad, MCI, PCCW, SingTel and Telstra. BroadSoft is located near Washington , DC , in Gaithersburg , Maryland , and maintains a research and development facility in Montreal , Canada . Additional information can be found at www.broadsoft.com.

ABOUT POLYCOM
Polycom, Inc. is the world's technology leader of high-quality, easy-to-use video, voice, data and web conferencing and collaboration solutions. The Polycom Office is our continued commitment to make distance communications as natural and interactive as being there by providing best-in-class conferencing solutions that ar e interoperable, integrated and intuitive to the user. The Polycom Office is based on industry standards and supported by an open architecture that promotes interoperability in multi-vendor environments and complements leading network infrastructure platforms. For additional information, call 1-800-POLYCOM (765-9266) or +1-408-526-9000, or visit the Polycom web site at www.polycom.com.

Polycom, the Polycom logo and SoundPoint are registered trademarks and Polycom Office is a trademark of Polycom in the U.S. and various countries. All other trademarks are the property of their respective owners. ©2004, Polycom, Inc. All rights reserved.

For further information contact:

BroadSoft and BroadWorks are registered trademarks of BroadSoft, Inc. All other names are trademarks of their respective companies.