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Transforming Unified Communications

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BroadSoft Beat

Predictive Analytics for Unified Communications

More and more organizations today are moving to unified communications (UC) platforms for better communications within their organization—with their customers and with their partners. These platforms combine voice, email, chat, and web into a seamless omni-channel experience for.. [ Read More ]

New BroadWorks Certifications Position Service Providers for Success

Ensuring the operational success of our service providers is a top priority at BroadSoft. With that goal in mind, we recently expanded our training services with a new BroadWorks Certification program. This certification program helps service providers master the technologies.. [ Read More ]

Reach New Levels of Enterprise Productivity Through a Unified User Experience

The workplace has evolved at an unimaginable pace in the last few years. The very definition of work, as we know it, is being conclusively altered. No longer is work limited to a “brick and mortar” location where we must customarily show up to prove our efficiency. The pattern.. [ Read More ]

Cloud Unified Communications Meet Mid-Market Information Technology Challenges

We had recently discussed how cloud communications directly supports the mid-market’s primary business objectives. Empowering its users with technologies to make them more productive is a key driver for cloud-based UC in the mid-market. But it’s not the only reason why IT.. [ Read More ]