| |
| 7:15 am - 8:15 am |
Continental Breakfast |
| 8:30 am - 9:45 am |
General Session: Real
World FMC
What is “FMC”? It depends on whom you ask.
This panel discussion will explore the real-world relevance
of fixed-mobile convergence (FMC), with a focus on what
it means for service providers and end-users and the
value it has for them.
- Moderator: Scott Wharton, VP Marketing, BroadSoft
- Kim Ganote, Director, Product Management Integrated
Voice Services, Sprint
- Mike Greening, Principal, Rebox Consulting
- Alexander Kalkman, Marketing Manager, Converged Business, Vodafone NL
- Naji Khoury, VP, Products & Business Development, Centennial de Puerto Rico
|
| 9:45 am - 10:30 am |
General Session: BroadWorks
Vision: Scaling through Network Transformation
As voice networks worldwide make the move to IP, hear
how BroadWorks is an integral part of the solution.
This session takes a close look at factors driving Class
5 switch replacements and the role of IMS.
- Scott Hoffpauir, CTO, BroadSoft
|
| 10:30 am - 11:00 am |
Break |
| 11:00 am - 12:15 pm |
Locknote: Influence,
the Ultimate Power Tool
In order to scale the market for VoIP services, industry
participants need to turn on-the-fence prospects into
customers and expand existing relationships. An important
tool for achieving this: Influence.
Dr. Robert Cialdini is not your typical lecturer. He
spent three years “undercover” applying
for jobs and training at used-car dealerships, fund-raising
organizations, telemarketing firms and other places
where he could observe persuasive tactics in action.
He developed his six principles of persuasion based
on this unorthodox research, and wrote about them in
his book, Influence: Science and Practice — which
recently hit #7 on the New York Times Best-Seller List.
Speaker: Dr. Robert Cialdini, President,
Influence At Work, and Professor, Arizona State University |
12:15 pm - 1:30 pm
|
Networking Lunch
Take advantage of our unique networking lunch, where
you can participate in smaller, focused discussions.
Each discussion is an informal, moderated roundtable.
Go in-depth on 30 topics that go beyond subjects covered
in conference sessions.
Solution Showcase
The Solution Showcase features cutting-edge products, services and technologies from BroadSoft, Connections sponsors and participating partners. |
1:30 pm - 2:30 pm
|
Corporate Briefings
BroadSoft Connections sponsors present their solutions and discuss their latest
to BroadSoft solutions. |
| 2:45 pm - 4:00 pm |
Go-to-Market Track |
Deployment Track |
Partner Ecosystem Track |
Innovative VoIP
Offerings
The move to IP-based services offers service providers
the ability to carve out unique service offerings, including
video, custom applications and wireless solutions to
create differentiated value propositions in the markets
they serve. Hear about some of these innovative approaches—and
maybe come away with ideas for your own.
- Moderator:
Diane Myers, Director, Strategic Marketing, BroadSoft
- Mario Bustamante,
CEO, HControl
- Jon Schnelz, CTO,
Strata8
- Marty Sorensen, Manager,
ADP Dealer Services
- Jeffrey Uphues, CEO
& President, VoilàIP
|
Scaling Operations to Support
Millions
As businesses scale their services, it can be a challenge
to manage all those additional customers in a cost-effective
manner. In this session, panelists discuss best practices
in areas such as order entry, device and account management,
billing, call centers and web tools.
- Moderator:
Geoffrey Hicks, VP, Operations, BroadSoft
- Andrea Baptiste, CEO, Atreus Systems
- Thomas Faherty, Director, Network Engineering & Operations, BroadView Networks
- Leigh Hart, CTO, Voice Architect, Internode
|
QuickStart
Affiliates
BroadSoft created the QuickStart Affiliates Program to provide access to approved partners that offer customized assistance to service providers in sales, marketing, product development and technology. In this panel, hear from experts on training, flash creation, LAN assessments, TCO and marketing support.
- Moderator: Mark Enstrom, BroadSoft
- JP Laqueur, President, Idea-ware
- Grace Schroeder, President, Little Green Media
- William Taylor, President, Corporate Ladders
- Ben Tchoubineh, CEO, VoIP Training
- Warren Williams, VP & Senior Program Director, InfoTech
|
| 4:00 pm - 4:30 pm |
Afternoon Break |
| 4:30 pm - 5:45 pm |
SHOW ME THE APPS!
No slides, no mock-ups, no simulations! This
exciting session highlights the latest available technology
in live demonstrations, featuring BroadSoft technology
and third-party partner technology integrated with BroadWorks.
- Moderator: Mike Lauricella, Director,
Field Marketing, BroadSoft
- Stephane Angelot, VP, Strategic Solutions, Aastra
- Alex Doyle, Senior Director, Solutions, BroadSoft
- Kayvan Alikhani, EVP, Product Management and
Engineering, LiteScape
- Jerome Ferdinands, Product Manager, BroadSoft
- Michael Green, COO, SimulScribe
- Nathan Stratton, CTO, VoilàIP
- Jeffrey Uphues, President, VoilàIP
|
| 6:30 pm - 10:00 pm |
Tuesday Dinner Event
Renaissance Revival |
| 10:00 pm - 1:30 am |
Tuesday After Party
The Dungeon with Tainted Love |
|
