Front Office enables companies to present a professional face to their customers. Whether your business is a SOHO, Small Business, or Large Multi-Site Enterprise, BroadWorks can provide a front office solution that fits your needs. With Front Office, even high-volume front desks can route calls efficiently for increased productivity. Front Office processes the call and directs it to the appropriate destination, such as an employee's desk, mobile phone or the employee's e-mail inbox.

Front Office is the umbrella brand for the three BroadWorks Receptionist solutions segmented by enterprise size:

• Receptionist - Enterprise — For midsize to large enterprises with up to hundreds of employees.
• Receptionist - Business — For small companies with up to 30 employees.
• Receptionist - Office — For small companies or small office/home office (SOHO) with 8 employees or fewer employees.

Benefits of BroadWorks Front Office include:

• Automated Receptionist/Attendant features, fax services and other company "entryway" services.
• Front Office works with fixed lines and mobile networks. They can accommodate single-site and multi-site companies. Front Office works for all kinds of attendants: sidecar, software/virtual and mobile.
• Front Office components are fully integrated, including receptionists/attendants, automated IVR attendants, corporate directories and fax and group fax.
• Phone attachments and point-and-click PC applications for front desk employees.
• The "Mobile Receptionist" for an all-mobile small business.
• Administrators have control through the web portal.