- Acme Packet
Acme Packet and BroadSoft® have joined forces to deliver a best-of-breed IP Multimedia Subsystem (IMS) solution called IMS Xpress. IMS Xpress brings together the power of Acme Packet's Net-Net SIP Multimedia-Xpress (SMX) solution, and BroadSoft's BroadWorks® communications application solutions, which are pre-integrated and interoperable to enable easier and quicker deployments. In addition to seamless integration of the technical capabilities, Acme Packet and BroadSoft have aligned their product, sales, service and operations organizations for joint planning, implementation and support of the solution. IMS Xpress is highly scalable, feature rich, less complex to deploy and offers a lower total cost of ownership, as compared to competitive single vendor "end-to-end" IMS offerings.
Service Provider Benefits
Industry Leading Solutions
Both BroadSoft and Acme Packet are recognized industry leaders in their respective markets, and together offer extensive IMS experience. BroadSoft's BroadWorks platform was used in the first ever IMS TAS deployment, and now is in production in over 65 IMS deployments globally. Acme Packet is currently ranked in the top three IMS brands, with over 50% market share in session border controllers.
Pre-Integrated Alternative offers Lower Costs and Fast Time To Market
To date, IMS complexity and cost has slowed the roll out of IMS deployments. IMS Xpress offers best of breed elements, which are fully integrated, and tested, streamlining deployment and reducing both upfront costs and operational overhead. There are fewer systems to purchase, deploy, test and maintain, ultimately translating into fewer signaling messages and overall less complexity.
Scalable Solution with Subscriber Growth
The modular design enables the solution to be deployed economically in smaller deployments, and scale efficiently to support 100M + subscribers with platform reliability greater than five 9's.
Superior Communications Services
BroadSoft's core communications platform, consisting of BroadWorks, BroadCloud™ and BroadTouch™, offers the broadest range of core communication applications, including integrated multimedia calling and conferencing, enhanced messaging and collaboration solutions. IMS Xpress packaged solutions enable service provides to quickly monetize their network investments, with VoLTE, RCS, RCS-e and advanced consumer and business services.
Streamlined Implementation and Support
The Acme Packet relationship construct includes joint solution integration and validation; common solution documentation and product configurations guides; and fully aligned implementation and technical support processes. Customers will never get caught in "not our problem" issues, as BroadSoft and Acme Packet service organizations work together to resolve tickets.
- Auto Attendants
- BroadWorks Anywhere
- Call Center
- Consumer Experience
- Hosted PBX/IP Centrex
- Meet-Me Conferencing
- Mobile Consumer Experience
- Mobile Unified Communications
- SIP Trunking
- The BroadWorks Platform
- UC as a Service
- Instant Message & Presence
- PacketSmart VoIPCare
- PacketSmart VoIPPro
- Text Messaging
- Web Collaboration
- Business Communicator
- Call Center Agent and Supervisor
- Call Manager
- Personal Web Portal
- Phone Xtension
- Telephony Toolbar