- BroadWorks BusinessLink™
BroadWorks BusinessLink™ is a solution based on BroadWorks®, our award-winning application server platform, that provides advanced and feature-rich mobility services to premises-based PBX systems. Because it's compatible with all major PBX manufacturers, upgrading to a user's handset or installing mobile clients isn't necessary, enabling service providers to start selling right away. And with enterprise FMC becoming a fast growing market, in part driven by strong enterprise demand, mobile service providers have an imminent opportunity to leverage this rapidly growing mobile business segment.
Service providers can offer BroadWorks BusinessLink as an overlay service to existing SIP or TDM trunks. Enterprise users who deploy the service can use their mobile devices in exactly the same way they use their office desk phones, including features like extension dialing and attendant console.
In addition, since all mobile calls are routed via the enterprise PBX, enterprise-calling rules can now be enforced for mobile phone calls as well - managing enterprise costs related to "out of policy" calls.
One Business Number
Callers dial one number to reach the user's desk phone, mobile and soft phone simultaneously.
Users can leverage all of the business features, regardless of which device they use to receive or make the call.
User Experience Remains Intact
Callers dial like they always do; no need for smartphone clients and forward dialing.
Manage costs thru enterprise-wide call management rules.
One Business Number
Use a single number to provide call consistency.
PBX features and functionality available for mobile workforces; office features for remote workers.
Seamless User Experience
Receive a unified calling experience across all devices.
Helps create an integrated work environment to help boost employee productivity.
Service Provider Benefits
Increase revenue through the offering of value-added services to high-margin business customers.
Decrease costs through lower customer management demands and interconnect rates. An enterprise can customize and manage routine administration tasks.
Low Churn Rates
Increase subscriber loyalty, reduce acquisition costs and lower churn.
Fixed and Mobile Support
BroadWorks BusinessLink can be deployed by fixed-line and mobile operators worldwide.
- Auto Attendants
- BroadWorks Anywhere
- Call Center
- Consumer Experience
- Hosted PBX/IP Centrex
- Meet-Me Conferencing
- Mobile Consumer Experience
- Mobile Unified Communications
- SIP Trunking
- The BroadWorks Platform
- UC as a Service
- Instant Message & Presence
- PacketSmart VoIPCare
- PacketSmart VoIPPro
- Text Messaging
- Web Collaboration
- Business Communicator
- Call Center Agent and Supervisor
- Call Manager
- Personal Web Portal
- Phone Xtension
- Telephony Toolbar