BroadSoft

BroadWorks BusinessLink™

BroadWorks BusinessLink™ is a solution based on BroadWorks^®, our award-winning application server platform, that provides advanced and feature-rich mobility services to premises-based PBX systems. Because it's compatible with all major PBX manufacturers, upgrading to a user's handset or installing mobile clients isn't necessary, enabling service providers to start selling right away. And with enterprise FMC becoming a fast growing market, in part driven by strong enterprise demand, mobile service providers have an imminent opportunity to leverage this rapidly growing mobile business segment.

Service providers can offer BroadWorks BusinessLink as an overlay service to existing SIP or TDM trunks. Enterprise users who deploy the service can use their mobile devices in exactly the same way they use their office desk phones, including features like extension dialing and attendant console.

In addition, since all mobile calls are routed via the enterprise PBX, enterprise-calling rules can now be enforced for mobile phone calls as well - managing enterprise costs related to "out of policy" calls.

Features

One Business Number

Callers dial one number to reach the user's desk phone, mobile and soft phone simultaneously.

Universal Features

Users can leverage all of the business features, regardless of which device they use to receive or make the call.

User Experience Remains Intact

Callers dial like they always do; no need for smartphone clients and forward dialing.

End-User Benefits

Cost Savings

Manage costs thru enterprise-wide call management rules.

One Business Number

Use a single number to provide call consistency.

Flexibility

PBX features and functionality available for mobile workforces; office features for remote workers.

Seamless User Experience

Receive a unified calling experience across all devices.

Increase Productivity

Helps create an integrated work environment to help boost employee productivity.

Service Provider Benefits

Increase Revenue

Increase revenue through the offering of value-added services to high-margin business customers.

Cost Reductions

Decrease costs through lower customer management demands and interconnect rates. An enterprise can customize and manage routine administration tasks.

Low Churn Rates

Increase subscriber loyalty, reduce acquisition costs and lower churn.

Fixed and Mobile Support

BroadWorks BusinessLink can be deployed by fixed-line and mobile operators worldwide.