BroadWork's applications for businesses are bundled under our "Unified Communications" family of solutions.
Portfolio of Winning Solutions
Using this portfolio of solutions, service providers have a wide array of compelling offers to capture and delight the Enterprise, SMB, and SOHO business communications markets. Successful service providers actually take multiple UC offers to market.
Proven Market Models
BroadSoft and our partners work closely to ensure not only that you have a winning technology solution, but also that you have a marketing strategy and support to help you launch and grow your market and revenue.
BroadSoft's worldwide service provider partners have used all of the applications below to bring compelling solutions to the SMB and Enterprise markets:
BroadWork's Unified Communications Solutions:
Unified Communications is no longer available only to the largest of large enterprises. Using BroadWorks and its tight integration with business applications from companies like Microsoft, IBM, and Google, service providers are able to offer "UC as a Service". The service provider hosts UC "in the cloud", and businesses buy UC on an as-needed basis, similar to proven Software-as-a-Service (SaaS) models. With this solution, businesses receive all the benefits of Unified Communications, without having to spend hundreds of thousands of dollars (or more) on premises-based systems.
With Hosted PBX, businesses no longer need to worry about the significant cost to manage and maintain premises communications systems: they focus on their core business, and their service provider delivers their communications solution. With state-of-the-art features, easy support for mobile, remote, and home employees, and built-in video, conferencing, call center, and unified messaging functionality, this solution gives businesses great power and productivity across any type of phone or location.
Service Providers use BroadWorks SIP Trunking functionality to connect business customer premise phone equipment (Key Systems, TDM PBX, and IP PBXs) to deliver telephony, Unified Communications, and Fixed-Mobile Convergence (FMC) across all of the enterprises' sites. With Business Connectivity, end-users get the benefits of Unified Communications (UC) and FMC functionality without removing their existing premises-based PBX.
Mobile Operators and fixed service providers can offer Unified Communications services to corporate mobile phones using BroadWorks Mobile Unified Communications (UC) solution. The flexibility of the solution effectively turns the mobile device into another extension on the enterprise PBX or IP Centrex service. The business benefits from value-added applications like Call Centers, Receptionist, Microsoft, IBM and Google integration.
- Auto Attendants
- BroadWorks Anywhere
- Call Center
- Consumer Experience
- Hosted PBX/IP Centrex
- Meet-Me Conferencing
- Mobile Consumer Experience
- Mobile Unified Communications
- SIP Trunking
- The BroadWorks Platform
- UC as a Service
- Instant Message & Presence
- PacketSmart VoIPCare
- PacketSmart VoIPPro
- Text Messaging
- Web Collaboration
- Business Communicator
- Call Center Agent and Supervisor
- Call Manager
- Personal Web Portal
- Phone Xtension
- Telephony Toolbar