Hosted PBX/IP Centrex
BroadWorks Hosted PBX/IP Centrex is an application of BroadWorks that allows service providers to deliver PBX or Key system functionality to an enterprise without the associated capital, lease, or maintenance costs of a premises-based telephony system.
BroadSoft Hosted PBX/IP Centrex includes:
- BroadWorks Business Telephony features and functionality
- BroadWorks Mobile Unified Communications enabling corporate control over mobile phones and the convenience of desk phone features on employees mobile devices
- BroadWorks integrated Call Center, Conferencing and Messaging functionality
- "Work Anywhere" integration with Business Mobiles using Broadworks Anywhere
- Built-In Video Telephony and Video Business Services using BroadWorks Multimedia
- Integration with Enterprise Applications like CRM, ERP, and vertical apps
End-User Customer Benefits
With Mobile Unified Communications employees mobile and desk phones share the same number for voice and Short Message Service (SMS).
With BroadWorks Anywhere, one number rings all of your devices; and you can one-click to move calls from one phone to another.
Relieves the burden of managing costly premises-based equipment.
With the BroadSoft hosted solution, software updates are automatic, with little maintenance required.
Reduces the need for on-site management.
Staff can quickly and easily add or remove employees through a web based interface.
Scales to support your growing business.
Because BroadWorks is software based, it is easily scalable and promises a 99.999% uptime guarantee.
Supports both analog and IP phones.
Replaces a multi-vendor solution with reliable voice and data service and at a significant cost savings through unlimited long distance calling.
Provides immediate voice and data connectivity during a natural disaster (hurricane, tornado, electrical outage) via back-up lines, enabling your workforce to carry on their business.
- Auto Attendants
- BroadWorks Anywhere
- Call Center
- Consumer Experience
- Hosted PBX/IP Centrex
- Meet-Me Conferencing
- Mobile Consumer Experience
- Mobile Unified Communications
- SIP Trunking
- The BroadWorks Platform
- UC as a Service
- Instant Message & Presence
- PacketSmart VoIPCare
- PacketSmart VoIPPro
- Text Messaging
- Web Collaboration
- Business Communicator
- Call Center Agent and Supervisor
- Call Manager
- Personal Web Portal
- Phone Xtension
- Telephony Toolbar