BroadWorks Mobile Unified Communications
BroadWorks Mobile Unified Communications is a unique solution that creates new revenue opportunities for mobile and converged operators. By seamlessly integrating mobile devices with a business’s real-time communications and business applications, the mobile operator delivers a high-demand service that grows minutes of use (MOU) and average revenue per user (ARPU).
Integrated seamlessly with BroadSoft's Hosted PBX and Business Connectivity offerings, Mobile Unified Communications can be deployed to support a business’s workforce with only mobile phones or a business with a combination of mobile extensions and fixed extensions — from PBXs, IP PBXs and Hosted IP phones. A key component of the Mobile Unified Communications Solution, the BroadWorks Mobile Manager delivers sophisticated mobile policy enforcement, call logging, and optimized routing so that the enterprise can achieve a new level of control over mobile phone expenses.
Service Provider Benefits
Increased Minutes of Use
Enterprises can more easily maintain control of mobile phones using policies, and are more likely to provide employees with mobile phones to use on the job. Increased availability and convenience drives more Minutes of Use (MOU).
Keeps the Service Provider at the Center of the Value Chain
By coupling the service provider’s mobile service with the business‘s PBX or Hosted PBX/IP Centrex service, the operator continues to play a vital role in enterprise communications – delivering value added services that generate incremental revenue. Enterprise-centric approaches to FMC can’t achieve this.
Improved Customer Retention
By delivering money-saving services that are easy to use and administer, the mobile operator can expect reduced churn through increased customer loyalty and satisfaction.
No Mobile Handset Client Required
Works with all mobile handsets (entry-level, smart phone, etc.) Reduces deployment and support costs; improves customer satisfaction.
Mobile Unified Communications is deployable in non-IMS and IMS architectures using standards based interfaces for IMS, GSM, and CDMA.
- Auto Attendants
- BroadWorks Anywhere
- Call Center
- Consumer Experience
- Hosted PBX/IP Centrex
- Meet-Me Conferencing
- Mobile Consumer Experience
- Mobile Unified Communications
- SIP Trunking
- The BroadWorks Platform
- UC as a Service
- Instant Message & Presence
- PacketSmart VoIPCare
- PacketSmart VoIPPro
- Text Messaging
- Web Collaboration
- Business Communicator
- Call Center Agent and Supervisor
- Call Manager
- Personal Web Portal
- Phone Xtension
- Telephony Toolbar