- BroadTouch Business Communicator
BroadTouch Business Communicator provides end-users with a unified communications experience across mainstream mobile and desktop platforms including Windows, Mac, iOS and Android. By seamlessly integrating with BroadWorks and BroadCloud - Business Communicator completes the overall BroadSoft UC solution by allowing operators to easily deploy a single application to access voice, video, instant messaging and presence applications. Operators will appreciate how easy it is to deploy Business Communicator by leveraging server side provisioning and licensing on BroadWorks. End-users will enjoy the freedom to access their services from the device of their choice.
Users have one identify across all services, voice, video and Instant Messaging & Presence.
Access from any device
Access all of your communications services from any device, including your desk phone, desktop, laptop, mobile or tablet.
Synchronized call logs, buddy lists and service settings
All communications preferences are stored in the cloud and synchronized with the client on login.
High definition voice and video
Voice and video calls are enhanced with the highest quality voice.
Move from device to device without interrupting calls
Users can start a call on their desk phone - and seamlessly move to their mobile device.
Service Provider Benefits
One product - multiple platforms
Business Communicator supports multiple platforms including Mac, Windows, iOS and Android so there is no need to select a different solution on each device.
Custom Branding and Themes
Service providers can customize the user experience through branding and themes, as well as localization and language.
New Revenue opportunities
Business Communicator enables video services through BroadWorks, and Instant Messaging & Presence through BroadCloud.
Reduced costs through pre-integration
Business Communicator compliments the BroadWorks Unified Communications solutions and works with BroadCloud Instant Messaging & Presence out of the box.
Simplified deployment model
Deployment is simple with a single sign-on for users, server side licensing through BroadWorks, so there is no need for per-user keys. Plus there is a built-in configuration solution through BroadWorks avoiding the need to deploy new servers to support configuration.
- Auto Attendants
- BroadWorks Anywhere
- Call Center
- Consumer Experience
- Hosted PBX/IP Centrex
- Meet-Me Conferencing
- Mobile Consumer Experience
- Mobile Unified Communications
- SIP Trunking
- The BroadWorks Platform
- UC as a Service
- Instant Message & Presence
- PacketSmart VoIPCare
- PacketSmart VoIPPro
- Text Messaging
- Web Collaboration
- Business Communicator
- Call Center Agent and Supervisor
- Call Manager
- Personal Web Portal
- Phone Xtension
- Telephony Toolbar