BroadSoft

PacketPro

PacketPro is a powerful assessment and troubleshooting solution for converged media networks. It consists of a portable pack of two micro-appliances that adds to the VoIPPro kit capabilities via increased assessment capacity and the ability to troubleshoot data issues.

PacketPro Features:

• Capture network traffic snapshots from customer sites at the click of a button
• Decode the snapshot using Ethereal (Wireshark^®)
• Analyze LAN network behavior to determine use/misuse
• Review LAN network flows to isolate transient congestion sources
• Perform VoIP assessments to determine LAN/WAN capacity issues
• Monitor live VoIP calls to characterize problems and isolate root cause

Service Provider Benefits

Simple, portable device

PacketPro uses router-vendor-agnostic 4"x5" devices that can be deployed in any small-medium customer network to perform remote diagnostics. PacketPro comes in a sturdy case which makes it easy to ship to a customer site. This avoids having to force-deploy a managed edge router or deploy and manage a dedicated PC at each customer site.

Flexible

The devices are simple to deploy with flexible connection options that allow for in-line as well as mirror-port connections. No firewall re-configuration will be required when deploying the device in most customer networks.

Remote Access

Troubleshoot VoIP issues by monitoring live VoIP calls to characterize degradation and source of degradation. On-demand reporting is available to correlate large datasets to simplify VoIP problem diagnosis. Generate live VoIP calls to assess the VoIP capacity and bottlenecks of the customer LAN/WAN . Initiate packet captures using customizable filters to gain deep visibility into problems.

Drive revenue

The three revenue sources are VoIP Network Assessment services, VoIP Deployment Verification and Snapshot services, and Network Troubleshooting and Optimization.