Training

Instructor-Led

BroadSoft offers a variety of instructor-led courses that explain BroadWorks concepts and investigate systems applications and associated technologies. Our instructor-led training blends personal delivery, hands-on experience and student participation to create a rich learning environment.

Class time is divided into both lectures and practical application exercises to facilitate learning.

Individual attention and student / peer interaction, in conjunction with BroadWorks certified instructors, help create a student environment rich in content, perspective and on-demand answers. BroadWorks Training Centers provide a professionally equipped training environment with dedicated BroadWorks platform access, customer premise equipment, and software applications engineered specifically for students. Our centers are capable of hosting up to 20 students simultaneously.

Electronic Courseware

BroadSoft also maintains a catalog of free training materials in video format. These courses are available for Xchange account holders.

Certification Program

BroadWorks is currently being used by 15 of the top 25 largest carriers worldwide to facilitate Voice over IP communications at the enterprise level. BroadWorks Certification is for VoIP engineers who are or will be working with the BroadWorks platform. Learn More.

For Training Inquiries

Please contact your account manager for more information or make a general inquiry. trainingrequest@broadsoft.com