- BroadCloud Web Collaboration
BroadCloud Web Collaboration
BroadCloud Web Collaboration provides useful, customizable, efficiency-driven features that simplify how today's organizations manage and attend meetings.
With face-to-face, multi-person video, organizations can broaden their collaborative toolset and deepen engagement by doing more - whether its call scheduling, demonstrating product demos and hosting targeted webinars, to using desktop application or region sharing to work more closely with remote team members and clients.
As a hosted service, BroadCloud Web Collaboration provides an easy-to-use online interface. The technology behind it enables easy access to sessions and meetings free of firewall and proxy barriers, so that participants can connect easily without wasting time trying to get into the session.
BroadCloud Web Collaboration includes applications for meetings, webinars, learning and support.
Web Collaboration Features
The interface is rich and easy-to-use.
With multi-person video, sales and service teams can be face-to-face with customers.
Multiple Language Support
Easily edit or add new languages to reach an international audience.
Full End-to-End Encryption
Encryption with SSL and up to AES-256.
Integrated Audio Conferencing
Users can leverage BroadWorks® Meet-Me Audio Conferencing for a fully integrated service.
Media Files & Live Video Stream
Presenters can reference a wide variety of formats for media files and a live video stream.
Presenters have the option to enable closed captioning in live sessions and recordings.
With the unique Green Meter™ attendees can see an automated tracking and calculation of the emissions, travel and costs they saved by using Web Collaboration instead of traveling to a meeting.
Third Party Integrations
Web Collaboration integrates with apps like Outlook, Salesforce, Facebook, etc. and open SOAP-based web services.
Users can join sessions using the audio conference moderator code and passcode.
Teams can collaborate with each other in real-time to share documents, ideas, plans, schedules or any medium needed to accelerate group activity across time and space.
Save training costs by sharing materials and resources with two or 250 participants and expand collaboration capabilities.
Communicate across the building or around the world, without difficulty and at anytime.
Supports video conferencing for multiple participants, allowing users to experience the benefits and advantages of a muti-party video conference.
Increased Levels of Customer Service
Dramatically reduce time-to-resolution by connecting to support representatives who will control your customer's desktop or application to instantly access and resolve problems.
Service Provider Benefits
New, Higher Margin Service
Offers a cost-effective, feature-rich alternative to reselling other web collaboration services, with more attractive margins.
Expanded Brand Value
Offers a branded web collaboration service that tightly integrates with Unified Communications capabilities, extending brand value, increasing customer loyalty and reducing churn.
Easy to Manage
By leveraging web-based service management tools provided by BroadSoft®, service providers can efficiently provision and bill their newest UC service.
- Auto Attendants
- BroadWorks Anywhere
- Call Center
- Consumer Experience
- Hosted PBX/IP Centrex
- Meet-Me Conferencing
- Mobile Consumer Experience
- Mobile Unified Communications
- SIP Trunking
- The BroadWorks Platform
- UC as a Service
- Instant Message & Presence
- PacketSmart VoIPCare
- PacketSmart VoIPPro
- Text Messaging
- Web Collaboration
- Business Communicator
- Call Center Agent and Supervisor
- Call Manager
- Personal Web Portal
- Phone Xtension
- Telephony Toolbar