BroadCloud

BroadCloud Managed Service Speeds Time-to-Market for Service Providers

BroadCloud is a fully-managed service that delivers BroadSoft’s comprehensive Unified Communications services, from BroadSoft’s cloud infrastructure. BroadCloud enables service providers to speed time-to-market, and therefore accelerates time to new service revenue.

We wrap our Unified Communications applications with a fully managed, end-to-end operating platform, Rialto, that supports the full life cycle of the business customer, from initial quote to service activation. By managing the end-to-end customer sales and service implementation process, BroadCloud significantly reduces a service provider’s internal development and infrastructure investments. BroadCloud is a white labeled service that service providers brand, market and sell to their customers, retaining the customer relationship.

The comprehensive platform and operational support services include:

  • Customer network readiness assessment tools
  • Administrative portals to manage branding, product listings, pricing and reports
  • Sales portals for quoting, ordering and reporting
  • Customer support and monitoring tools
  • Customer administrative and user portals for self-service
  • Device management for plug and play CPE
  • Operational services to assist in provisioning, customer implementation and field services
  • BroadCloud delivers a turnkey solution that minimizes a service provider’s internal development investment, maximizes scalability, in addition to rapid service delivery.

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