Mobile-optimized cloud PBX, unified communications, team collaboration and customer engagement solutions for businesses of all sizes.
Comprehensive business calling solutions delivered from the cloud.
One app for all your voice, video and collaboration needs. Accessible anywhere, at any time, and on any device.
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Out of the top 30 service providers worldwide sell BroadSoft Business |
Carrier-grade cloud service for faster time to market.
The Customer Journey Platform is a unified, omnichannel contact center solution that is centrally managed and administered from the cloud.
On-premises business communications are an endangered species. They don't serve today’s cloud-connected world.
The cloud is now. Business leaders like you are choosing cloud communications to keep your workforce connected from anywhere, on all your devices, for full access to content and people.
BroadSoft was born in the cloud, and after 20 years of non-stop innovation, we are hands down the global market share leader for cloud business communications.
Only BroadSoft offers the financial strength, proven reliability, security and breadth of fully integrated solutions - including cloud PBX, unified communications (UC), team collaboration and contact center.
Is your business stuck with old technology that doesn’t support the way you work today?
Move over to the cloud for high-powered business communication and collaboration solutions that add mobility, teamwork and customer engagement.
Wouldn’t you love to empower all your people, no matter where they are and what device they have in hand?
Office, remote, home based or mobile, give everyone fast access to each other and their guests to share information and ideas - using business voice, messaging, conferencing, video, content sharing and more.
One number. Across devices. Powerful applications.
Do your teams juggle overwhelming amounts of projects, tasks, emails and information - often using multiple different apps?
Put all your work in one place using organized, searchable and persistent workspaces where you can jump in at any time and from any device to fully conference and collaborate with today’s fluid project teams.
Is your call center duct-taped together with different technologies, causing bottlenecks, inefficiencies and unhappy customers?
Optimize and unify your systems and agents with hybrid or native cloud solutions that provide omnichannel support, predictive analytics and integrated collaboration tools to dramatically improve business outcomes.
"BroadSoft’s 41% share of the global hosted IP telephony and UCC services market confirms their leadership position."
"BroadSoft presently has a clear edge over Microsoft when it comes to cloud voice capabilities, third-party integration, mobility, and contact center capabilities. When considering voice capability, it is clear that BroadSoft’s long history of providing carrier-grade voice functionality provides a service that is far more robust than Microsoft’s Cloud PBX with PSTN connectivity."
It gives me great pleasure to honor BroadSoft as a 2016 recipient of TMC’s Unified Communications Product of the Year Award for their innovative product, BroadCloud UC-One. Our judges were very impressed with the ingenuity and excellence displayed by BroadSoft in their groundbreaking work on BroadCloud UC-One.
BroadSoft Team-One continues to demonstrate product excellence with its comprehensive solution, updated with integrations with different best-in-class business apps, popular cloud-based file storage services, and a powerful real-time video/audio/messaging function.
BroadSoft CC-One has a strong ability to analyze and leverage structured and unstructured enterprise data to support business-intelligence-driven contact routing decisions in real time. A simple example is its ability to prioritize calls from customers who previously abandoned a call while waiting in queues.
The BroadSoft UCaaS consolidation play, as practiced by Vonage, is beneficial to the industry as it builds brand awareness and scaling.
Did you know that BroadSoft is the brand delivered by over 600 service providers worldwide? Take a look at our top partners who are delivering BroadSoft cloud communications services to millions of business users.
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