The market for communications is shifting to one in which multi-modal interactions will become the norm—with voice, video and messaging driving the future. Mobile collaboration is poised to take on a larger enterprise role in the unified communications and collaboration (UCC) landscape.
At its core, UCC is about enabling the shift to omni-channel interactions via mobile messaging. The Aragon research note examines 14 major UCC providers in the market to identify new elements that will enable enterprises to shift to multi-modal communications.
Download a copy of the report today!