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Our Achievements

What the industry is saying about BroadSoft

Industry Recognition

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    BroadSoft’s 41% share of the global hosted IP telephony and UCC services market confirms their leadership position.

    Elka Popova, Industry Director, Unified Communications and Collaboration Frost & Sullivan
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    BroadSoft presently has a clear edge over Microsoft when it comes to cloud voice capabilities, third-party integration, mobility, and contact center capabilities. When considering voice capability, it is clear that BroadSoft’s long history of providing carrier-grade voice functionality provides a service that is far more robust than Microsoft’s Cloud PBX with PSTN connectivity.

    E. Brent Kelly, President/Principal Analyst Kelcor Inc.
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    It gives me great pleasure to honor BroadSoft as a 2016 recipient of TMC’s Unified Communications Product of the Year Award for their innovative product, BroadCloud UC-One. Our judges were very impressed with the ingenuity and excellence displayed by BroadSoft in their groundbreaking work on BroadCloud UC-One.

    Rich Tehrani, CEO, TMC
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    BroadSoft Team-One continues to demonstrate product excellence with its comprehensive solution, updated with integrations with different best-in-class business apps, popular cloud-based file storage services, and a powerful real-time video/audio/messaging function.

    2016 Excellence in Technology Award winner - BroadSoft Team-One (formerly Intellinote) Frost & Sullivan
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    BroadSoft CC-One has a strong ability to analyze and leverage structured and unstructured enterprise data to support business-intelligence-driven contact routing decisions in real time. A simple example is its ability to prioritize calls from customers who previously abandoned a call while waiting in queues.

    2016 Magic Quadrant “Visionary” placement for CCaaS, North America - Broadsoft CC-One (formerly Transera) Gartner
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    The BroadSoft UCaaS consolidation play, as practiced by Vonage, is beneficial to the industry as it builds brand awareness and scaling.

    Market Trends: Five Key Trends in the Shifting UCaaS Delivery Landscape, October 2016 Gartner


Our Awards

Gartner_Magic_Quadrant1-1 BroadSoft positioned by Gartner as a Visionary in 2017 Magic Quadrant for Contact Center as a Service, North America
CommsTrader BroadSoft wins 2017 CommsTrader reader poll as top unified communications offering
Gartner_Magic_Quadrant1-1 BroadSoft positioned by Gartner as a Visionary in the 2017 Global Magic Quadrant for Unified Communications as a Service (UCaaS)
BroadSoft named to the 2017 Constellation Shortlist™ for Enterprise Group Messaging
placetel Placetel is named as a leading 2017 UC solution in Germany by ISG Experton Group
frost-and-sullivan 2017 Frost & Sullivan Asia-Pacific Hosted Telephony and UCC Services Platform Provider of the Year
BroadSoft receives 2017 Unified Communications Product of the Year Award from TMC
BroadSoft positioned as leader in the 2017 Aragon Research Globe™ for Unified Communications and Collaboration
unified communications award 2016 TMC Unified Communications Product of the Year (for UC-One)
frost-and-sullivan 2016 Frost & Sullivan 2016 Best Practices Award - APAC Hosted Telephony and Cloud UC Platform of the Year
BroadSoft UC excellence powers 5 providers in 2016 Gartner UCaaS Magic Quadrant (for UC-One)
2016 Constellation Research Enterprise-Grade Team Collaboration and Messaging Tool for Digital Transformation Award (for Team-One)
Gartner_Magic_Quadrant1-1 2016 Gartner CCaaS Magic Quadrant Visionary Award (for CC-One)
2016 Leader, Aragon Research Globe for Unified Communications and Collaboration (for BroadSoft Business)
frost-and-sullivan Frost and Sullivan 2015 North American Mobile Employee Collaboration Solutions Product Leadership Award (for Team-One)
frost-and-sullivan 2014 Frost & Sullivan Hosted IP Telephony Award for Latin America