A recent white paper from Frost & Sullivan says a growing number of businesses are making the move to cloud-based unified communications and collaboration (UCC) services. The advantages of doing so can be incredibly compelling, author Elka Popova says. She cautions, though, that not all UCC services are created equal.
You’ll need to do your homework to find the right fit – with the precise features, functionality, security, reliability and evolutionary roadmap you need.
For many companies, the right fit is BroadSoft-based service providers, and the proof is in the pudding. Today BroadSoft enjoys a 41 percent market share and is powering the UCC services offered by hundreds of service providers around the globe, including 19 of the top 25.
Popova attributes BroadSoft’s market leadership to a comprehensive feature set, choice of architecture and deployment models, and carrier-grade quality, reliability and security.
“BroadSoft’s industry-leading platform represents a compelling option for businesses looking for tried-and-tested solutions that continue to evolve in step with changing customer needs,” she writes. “Providers using BroadSoft solutions transition customers to cloud communications with simplicity and speed, while protecting customers’ existing investments in premises-based communications assets.”
To learn more about UCC services and why you should insist on a BroadSoft platform, download a complimentary copy of the Frost & Sullivan whitepaper.
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By the BroadSoft Digital Team