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Contact Center
Unified Contact Center Communications Brings Increased Collaboration and Productivity
We’ve posted several blogs on the what, why, when, and how of omni-channel and unified communications in the contact center. In this blog, we’ll look at a real ...
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Unified Communications
BroadSoft Named to Constellation ShortList for Enterprise Group Messaging
For the third year, the BroadSoft Business UC-One application has been named to the Constellation ShortList™ for Enterprise Group Messaging. The shortlist recog...
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Business Process
Attention Service Provider - How Well is your Back Office Performing?
A Guest Blog from Cloud Age Solutions Many service providers do a great job acquiring customers, but fail at delivering services on time, maintaining quality, a...
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Cloud
Taking the Cloud to New Heights
Orange is the largest telecommunication operator in France, serving more than 20,000 employees, 2M business customers, and 3,000 international enterprise custom...
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Events
Three Tips To Maximize Your Experience at Enterprise Connect 2018
Insights from a Rookie, Lessons From the Industry Vets We all know that Enterprise Connect (EC) is one of the biggest events of the year for those in the commun...
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Events
Come Experience BroadCloud for BroadSoft at Enterprise Connect 2018
Cloud enables businesses to be more agile. It is built for on-demand changes and enables everyone in the organization to personalize their experience. At BroadS...
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