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Events
The Future of VoIP Endpoints lies in the IoT
Like any technology, VoIP requires constant innovation and adaptation in order to keep up with the always-changing ways we live. Over the past decade, it has sh...
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Events
8 out of 10 Telcos Are Approaching Customer Experience the Wrong Way – Are You One of Them?
Customer experience has become a bit of a buzzword these days — right up there with digital transformation, agile methodology, and design thinking. Startups tal...
Read MoreKeywords: Cloud, Cloud Communications, Connections, Collaboration, Customer Journey, customer experience -
Events
Connections 2018 - A must attend event for EMEAR service providers
I am looking forward to meeting with our EMEAR service provider partners at this year’s Connections event in Miami, Florida. Our BroadSoft and Cisco executive l...
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Events
New products to compliment CRM Integration
With well over 300,000 licenses deployed, Mondago has, for some time, been one of the main providers of CRM Integration solutions in the BroadWorks world. Based...
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Events
PDMS & PMP: Cloudy with 100% Chance of Insight
This year's BroadSoft Connections theme is 'Experience What's Next,' which is apt considering that Polycom and Plantronics joined forces to become one company...
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Cloud
Planning your cloud communications migration: Access network and service assurance options
This is part two of the fourth installment in a five-part series on how IT managers and communications service providers (CSPs) can work together to simplify ...
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