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plan your cloud communications migrationThis year's BroadSoft Connections theme is 'Experience What's Next,' which is apt considering that Polycom and Plantronics joined forces to become one company earlier this year. At BroadSoft Connections, we’re eager to show 'What's Next?' for us as we expand our Better Together offerings in the cloud.

Cloud services permeate every aspect of our lives, from how we rent movies to how jet engines send thousands of statistics every minute to ground crews, so they can mobilize with the right parts when the plan lands. We don’t even think twice about it. So, why is it a big deal that Polycom and Plantronics are doubling down on cloud services offerings—Polycom Device Management Service (PDMS) and Plantronics Manager Pro (PMP) to amplify the device experience?

For starters, you already know and love Polycom and Plantronics devices, but just like cloud services makes renting movies better, the same applies for your favorite collaboration devices. From back-end management to connecting into different services, to reading ear-to-ear diagnostics, to the end of every single call, the combined company’s Cloud Services will enrich the collaboration experience in ways your future self will take for granted.

Back-end management and analytics

For IT teams, there are a lot of tasks related to maintaining collaboration, including seeing which devices are in your network and if they are up and running. Wish you could know if that Trio is online in New York before the VP makes that important earnings call while you are stuck in your Silicon Valley office? Our Device Management Service has you covered. It also simplifies management of the entire device lifecycle from provisioning, deployment and ongoing maintenance. Use our analytics to make informed decisions and optimize your collaboration solution. And just like the jet engine, Polycom devices will start providing deep data and analytics to service providers, so they can keep everyone around the world collaborating with minimal downtime.

Similarly, Plantronics Manager Pro allows IT managers to centrally manage and provision headsets with updates and new capabilities. PMP provides data analytics on device usage to showcase productivity and anticipate and solve problems before they disrupt employees. All from a web browser!

Amplifying your devices

Polycom and Plantronics have long been leaders in creating technology that makes every interaction better. Our longstanding relationship with BroadSoft has empowered us to jointly offer reliable, deep integration of voice and video solutions to customers, and they get better every day.

Cloud Services open up new opportunities for devices and headsets to become even smarter so we don’t think of the technology, whether we're wearing it or it’s in the meeting room. Will the meeting of the future include us saying, “Alexa, start my meeting?” Time will only tell but Polycom Device Management Services (PDMS) and Plantronics Manager Pro (PMP) explore every option to amplify your collaboration experience from back-end IT support all the way through those redundant status meetings. Swing by the Polycom/Plantronics booth E2 to experience both firsthand—we can’t wait to see you!

If you're not able to join us in Miami, register to watch the General Session live streams on November 13 and 14.

About the Author

Chris Thorson is Senior Director of Product Solutions Marketing, and Jennifer Adams is Director of Enterprise Solutions Marketing for Plantronics.