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  • At BroadSoft Connections 2017, we conducted our industry survey of leading service providers and experts.

  • Connections is the premier cloud communications event that hosts more than 1,300 service provider and partner participants from over 30 countries.

  • 181 attendees representing 119 service providers and partners participated in the 2017 Connections Industry Survey.

Connections industry survey cloud communications

Key Findings


The perfect storm: Cloud UC accelerates market-wide

cloud pbx uc 2021 share new line shipments

Productivity driver: An integrated collaboration experience

market interest in UCaaS CCaaS and team collaboration

CCaaS: Huge untapped potential for service providers

ccaas market expansion potential

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