Frost & Sullivan Survey - Are You Prepared for the SaaS Revolution?

This e-book provides a good overview of Frost & Sullivan's indepth survey with over 20 global service provider decision makers, revealing their key challenges in the UCaaS market and suggesting strategies to enhance competitiveness. 

BroadSoft Business - Future of Work

Learn how BroadSoft Business can help YOUR business, with our enterprise-ready and fully integrated suite of cloud PBX, unified communications, team collaboration and contact center solutions.

BroadSoft Business - Portfolio Overview

Learn more about the BroadSoft Business portfolio of applications and services, including UC-One, Team-One, CC-One and BroadSoft Hub - as well as our software delivery platforms, BroadWorks and BroadCloud.

BroadSoft BroadCloud Overview

Find out more about how BroadCloud, our SaaS delivery platform, can help service providers take advanced business communications and collaboration solutions to market quickly, simply and profitably.

BroadSoft UC-One Overview

Learn how BroadSoft UC-One can help your business become more productive with cloud communications and collaboration including: integrated business voice, video, conferencing, messaging and presence, screensharing and more.

BroadSoft Team-One Overview

Learn more about how BroadSoft's Team-One business collaboration app can drive enhanced business productivity, making teamwork simple both inside and outside the organization.

BroadSoft CC-One Overview

Learn more about CC-One, our omni-channel cloud contact center solution that uses predictive analytics to lower operating costs and improve business outcomes.

BroadSoft Hub Overview

Learn more about BroadSoft Hub, our cloud aggregation service that allows end users to access multiple different apps through their BroadSoft UC-One clients (desktop and mobile.)

BroadSoft bSecure Overview

Learn how BroadSoft's bSecure philosophy ensures that carrier-class security and realiability are built-in to all BroadSoft products, development processes and services.

BroadSoft bMobile - Application Overview

Learn more about our comprehensive suite of UC-One mobile communication apps that are designed to work across ALL devices, delivering the ultimate communications experience both in the office or out.

BroadSoft bOpen Overview

Read more about our bOpen philosophy, which enables broader interoperability and tigher integration of BroadSoft Business solutions into third party business processes, as well as leading cloud architectures.

9 Questions to Ask Before Upgrading Your Phone System

Thinking about moving your business over to cloud communications? This infographic provides some quick tips to help guide you through the upgrade.


Can Your Business Support the New Workplace Reality?

The workplace has vastly changed in just the past few years, are we're more dispersed, more mobile and more global. Take a read of this e-book to find out how you can solve your workplace communications challenges.

10 Hidden Costs of a Premises-Based Phone System (PBX)

This guide will provide you with useful questions to ask your current PBX vendor to discern if you are getting the full picture on system costs.

Infographic - Challenges Facing CSPs in the UCaaS Market

This Frost and Sullivan infographic summarizes findings from an extensive survey of leading global service providers, exploring the ways new SaaS players are disrupting the UCaaS market and how CSPs can mitigate the challenges.

BroadSoft Business Brief

Learn more about the BroadSoft Business portfolio of applications and services, including UC-One, Team-One and CC-One, as well as the BroadSoft Business delivery platforms, BroadWorks and BroadCloud.

BroadSoft UC-One Brief

Learn how UC-One can help your business become more productive with cloud communications and collaboration, including integrated business voice, video, conferencing, messaging and presence, screensharing and more.

BroadSoft Team-One Brief

Learn more about how BroadSoft's Team-One business collaboration app can drive enhanced business productivity, making teamwork simple both inside and outside the organization.

BroadSoft CC-One Brief

Learn more about the benefits of moving to CC-One, our high value contact center solution that can help businesses optimize their performance far beyond cost reduction and efficiency, delivering key insights that drive customer loyalty and business growth.

BroadSoft Hub Brief

Learn more about BroadSoft Hub, our cloud aggregation service that allows end users to access multiple different apps through their BroadSoft UC-One clients (desktop and mobile.)

BroadSoft BroadWorks Platform Overview

Learn more about BroadWorks call control software application platform capabilities, including the key business applications that BroadWorks supports, in this detailed technical overview. 

BroadSoft BroadCloud SaaS Platform Overview

Find out more about how the BroadCloud SaaS delivery platform can help service providers take advanced business communications to market quickly, simply and profitably.

BroadSoft bMobile Solution Guide

This comprehensive guide provides a detailed overview of BroadSoft's mobile solutions, and is written for Service Providers and MNOs who are investigating the addition of mobility services to their service portfolio.

BroadSoft bSecure Brief

Learn how BroadSoft's bSecure philosophy ensures that carrier-class security and realiability are built-in to all BroadSoft products, development processes and services.

BroadSoft bOpen Brief

Learn more about BroadSoft's bOpen philosophy including our open platform architecture, tool kits and programs for developers and technology partners.

Powered by BroadSoft Brochure

If you're an existing BroadSoft service provider, you'll want to learn more about our Powered by BroadSoft partner program that offers tools and content to help attract, influence and convert prospects.

BroadSoft Government Solution Overview

Learn more about BroadSoft Government cloud communications and collaboration solutions, designed to meet the specific requirements of today's federal, state and local governments.

BroadSoft Hospitality Solution Overview

Learn more about BroadSoft Hospitality cloud communications and collaboration solutions, designed to meet the highly mobile and diverse needs to today's hoteliers and their guests.

Powered By BroadSoft

BroadSoft has worked closely with scores of leading service providers to help them enhance their brand and launch successful service offers. Watch how these businesses have benefited from "Powered by BroadSoft" solutions.

The BroadSoft Business Portfolio

Learn more about the BroadSoft Business portfolio of enterprise-ready communications and collaboration applications, including UC-One, Team-One and CC-One.

BroadSoft UC-One - Communication Mobilization

Learn more about UC-One, our suite of mobile-optimized cloud communication and collaboration solutions that are built for businesses of all types and sizes.

BroadSoft Team-One - Collaboration Empowerment

Learn more about Team-One, the business collaboration app that makes teamwork simple by integrating key business apps with UC services, for "all-in-one" team workspaces. Team-One is part of the BroadSoft Business portfolio - be sure to watch the UC-One and CC-One videos as well.

BroadSoft CC-One - Customer Engagement

Learn more about CC-One, our omni-channel cloud contact center that uses predictive analytics to lower operating costs and improve business outcomes. CC-One is part of the BroadSoft Business portfolio - be sure to watch the UC-One and Team-One videos as well.

BroadWorks Cloud Capabilities

Learn how the BroadSoft BroadWorks platform, built from the ground up on a cloud-native architecture, can help transform a service provider's network to a cloud-ready, all-IP network that offers an enhanced service portfolio that today's customers demand.

About BroadSoft

Our vision - to redefine the future of work by inspiring teams to create, collaborate, and perform in ways never before imagined. Our mission - to connect people, platforms, products, and business processes at any place to unleash workforce creativity and spark innovation. 

BroadSoft UC-One Communicator

Watch how BroadSoft UC-One Communicator helps employees stay connected from wherever they are, letting employees quickly find each other, chat, call, video and collaborate - from any of their favorite devices.

 

UC-One Communicator My Room

Learn more about My Room, the virtual meeting room that's built right into the overall UC-One Communicator user experience and serves as an extension of the user’s business phone number, chat environment, and video conferencing experience.

UC-One Communicator for Chrome

Take a look at UC-One Communicator for Chrome, the feature-rich Unified Communication experience designed to perform wherever Google Chrome/Linux can operate.

UC- One Connect

Take a look at BroadSoft’s mobile-first messaging app for business, that's designed to enhance the mobile phone experience with rich, intuitive enterprise messaging.

UC-One Meet

Find out how UC-One Meet lets business users join meetings and conference calls from their mobiles, with just a single tap.

UC-One Conference Room for End Users

Learn more about UC-One Conference Room, our easy-to-use video conferencing solution that completely integrates with UC-One Communicator for super simple access to conferences.

UC-One Conference Room for IT Administrators

Learn more about UC-One Conference Room, our easy-to-use video conferencing solution that arrives "out-of-the-box-ready" for a super easy install.

BroadSoft UC-One Communicator

BroadSoft’s comprehensive full-suite application, available as a desktop client and a mobile app, that provides voice, video, messaging, screenshare and more.

BroadSoft UC-One Meet

The mobile app for business professionals that provides one-touch entry to conference calls from your mobile phone.

BroadSoft UC-One Communicator for Chrome

The UC-One Communicator experience on Chrome carries all the popular features found in the UC-One experience for desktops. Performs beautifully wherever Google Chrome/Linux can operate.

UC-One Conference Room

BroadSoft’s UC-One Conference Room is an easy-to-use, room-based HD video conferencing solution that eliminates the wasted time and frustration associated with using today’s traditional video conference systems.

BroadSoft UC-One Connect

BroadSoft’s mobile-first messaging app for business, thats designed to enhance the mobile phone experience with rich, intuitive enterprise messaging.

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BroadSoft UC-One Communicator "My Room"

As part of the UC-One Communicator and UC-One Connect user experience apps, My Room delivers HD voice and video conferencing, chat, and screen sharing for rich, intuitive collaboration for both internal and external participants.

The Xtended Program

Xtended leverages a combination of technology, community and e-commerce to create value for the entire communications ecosystem, including end-users, service providers, and application developers.

BroadCloud PacketSmart New Dashboard

The new BroadCloud PacketSmart dashboard has been improved from just capturing raw data and placing into readable information to actually presenting knowledge base intelligence to make decisions much easier for service providers.

BroadSoft VoWiFi Solution

When you add BroadSoft’s VoWiFi solution to your network, your customers can made and receive calls in areas without cellular coverage -- helping them stay in touch and remain productive.

BroadCloud SIP Trunking

SIP trunking from BroadCloud lets service providers leverage their enterprise customers’ in-place investments in TDM and IP PBXs and key systems by enabling enhanced UC and voice services without potentially costly rip-and-replace schemes.

BroadCloud - Management Portals

Offered as a fully-managed cloud service, these Web-based tools help service providers, network administrators, and end users to easily manage the BroadCloud service.

BroadCloud PacketSmart for Assessment

PacketSmart is a powerful toolkit for network assessments, helping installers identify network problems and improve quality control by assessing and validating WANs and LANs to ensure successful implementations of communications services like VoIP and IP video.

BroadCloud PacketSmart for Monitoring

By employing continuous proactive alerting with automated reporting, PacketSmart for Monitoring enhances service providers’ ability to detect developing systemic VoIP network problems before they impact service.

BroadWorks WebRTC Server (WRS)

This innovative solution provides WebRTC-enabled browsers with protocol conversion and widgets to better communicate with SIP endpoints, such as SIP deskphones.

BroadWorks SIP Trunking

SIP trunking is rapidly becoming the standard for deploying IP voice and UC service over legacy PBXs and key systems -- including multi-vendor environments -- without expensive rip-and-replace strategies. Differentiate yourself as a cost-effective solutions provider rather than a product seller.

BroadWorks Device Management

BroadWorks provides an industry-leading device management solutions allowing service providers to address provisioning of end devices -- one of the most difficult challenges in deploying a VoIP network.

BroadSoft Hub: Google G Suite Integration

BroadSoft Hub contextual intelligence puts everything you need in one place, for easy access to relevant information for every conversation from BroadSoft Business applications. Pre-built integrations offer fast access to your favorite apps, such as Google G Suite, and accelerate your workflow.

BroadSoft Hub: Office 365 Integration

BroadSoft Hub out-of-the-box integration with Microsoft Office 365 email and calendar delivers key capabilities and business advantages to bridge the gap between information and communications.

BroadSoft Hub: Salesforce Integration

BroadSoft Hub smart integration of BroadSoft applications and Salesforce Sales Cloud, is solving the problem for Salesforce users by providing the right account and opportunity information at their fingertip.

BroadSoft Hub: Team-One Integration

BroadSoft Hub smart integration of BroadSoft communications applications and BroadSoft Team-One collaboration is solving the problem of the workplace. Hub Contextual Intelligence combines Team-One task management and unified communications together to empower the knowledge workers to deliver results the first time.

BroadSoft Hub: Twitter Integration

BroadSoft Hub smart integration of BroadSoft applications and Twitter is revolutionizing the workplace. Hub Contextual Intelligence brings Twitter context and communications together to empower the knowledge worker to deliver the results they need for their job.

Frost & Sullivan Survey - CSPs: Are You Ready to Compete in UCaaS?

Frost & Sullivan conducted an in-depth survey of 20 top global service provider decision makers, reporting on the key challenges they facein the competitive UCaaS market, and providing strategies and recommendations for success.

Future-proof Communications Investments with the Right Service Provider Platforms

Frost & Sullivan explains the benefits of moving business communication solutions to the cloud, and highlights the advantages of using BroadSoft technology.

How We Work Today; Are You Prepared to Support the New WorkPlace Reality?

In this white paper by Frost & Sullivan, explore the changing nature of how we work along with key benefits and challenges, including the need for cloud-based unified communications and collaboration.

Cloud UC Considerations: Public UC Cloud Benefits Outweigh Those of Private Cloud

Frost & Sullivan’s white paper discusses the UC deployment and consumption options that end-user organizations can choose from today, highlighting the differences between UC cloud services and private UC cloud solutions. 

Leveraging Cloud UC in Mid-size Business

Mid-market businesses face a unique set of challenges in the UC arena, especially when it comes to selecting a cloud-based solution. Frost & Sullivan goes in depth to examine the mid-market and help service providers make a valid case for cloud UC. 

Navigating the Journey to UC: Key Considerations for Transitioning to Cloud UC

This white paper outlines an approach that businesses should consider when transitioning to a truly unified communications and collaboration solution, identifying the steps that both customers and UC providers should take.

Cloud UC for Verticals: Redefining Verticals for Greater Customer Value

Learn key strategies to help service providers find broader success with UC deployments beyond horizontal markets, to vertical industries that are considered prime targets.

WebRTC Vertical Market Strategies

As both a white paper and recorded webinar, Dean Bubley of Disruptive Analysis explores the huge upside of WebRTC for service providers -- especially those that cater to a niche market like industry verticals. The first of a three-part series.

WebRTC Strategic Outlook

In this second of three WebRTC-themed studies, Disruptive Analysis explores how service providers should be able to enhance their services portfolios and improve customer experience, adding new browser- and app-based "embedded" voice and video capabilities. Available as a white paper and recorded webinar.

Video Collaboration and WebRTC

This paper by Dean Bubley of Disruptive Analysis -- the third in a series about service providers and WebRTC -- considers the video-centric aspects of collaboration, especially where enabled or improved by WebRTC technology.

The Evolution of SIP Trunking from ISDN Replacement to Service Enabler

Matthew Townend of The Cavell Group explores how SIP Trunking delivers an easily deployable and economical path for service providers to move enterprise customers, whether SMB or large enterprise, to a VoIP infrastructure.

Five Reasons You Should Consider SIP Trunking

By replacing the conventional PSTN trunk with a SIP trunk, businesses can keep existing PBXs and take advantage of new cloud-based IP apps and services.

Powered by BroadSoft - Service Providers Speak Out

"Powered by BroadSoft" service providers - Rogers Communications, NextiraOne and Vodafone - share their success stories using BroadSoft solutions.

Masergy and Calypso - Customer Success Story Video

Watch how Masergy solves Calypso's communications issues with Powered by BroadSoft solutions.

Masergy and MarkLogic - Customer Success Story Video

Watch how Masergy solves MarkLogic's communications issues with Powered by BroadSoft solutions.

Fourteen IP and JW Marriott - Success Story Video / BroadSoft Hospitality

Experience is Everything - JW Marriott Venice Resort & Spa provides a testimonial for why they chose BroadSoft Hospitality from BroadSoft's premier partner Fourteen IP, for their cloud-based UC solution.

BroadSoft and Verizon - A Success Story Video

Learn firsthand how Verizon is gaining market share and driving innovation -- and how a Verizon customer is making work richer and more productive -- by partnering with BroadSoft.

Customer Insights - Video Interview with Neil Harper, Telefonica

Telefonica’s Senior Product Manager shares his thoughts on how significantly customers’ needs have changed in the past few years and the impact of BroadSoft’s Project Tempo.

Customer Insights - Video Interview with Elisabeth Schloten, Vodafone

Many people think only cloud-based solutions will lead to widespread UC adoption. Discover Vodafone’s thoughts about tapping into these and other powerful industry drivers.

Customer Insights - Video Interview with Paul van der Velde, KPN

KPN’s Senior Product Manager shares his thoughts on harnessing the strength's of UC-One's functionalities for end users and the impact of BroadSoft’s Project Tempo.

BroadSoft and Nextiva - A Success Story Video

BroadSoft enables Nextiva to focus its development efforts beyond core telecommunications, by providing a stable and reliable business communications platform for its enterprise customers.

BroadSoft and Windstream - A Success Story Video

Learn about Windstream's experience in using the BroadSoft ecosystem in improving collaboration and productivity of business customers through SIP trunking. 

BroadSoft and Essensys - A Success Story Video

Learn how Essensys has gained traction in the high-velocity, high-density, verticalized professional services market and scaled much more quickly by partnering with BroadSoft.

BroadSoft Education Case Study: Leading University

Read how one of the oldest and most highly regarded educational institutions in the nation relies on BroadWorks private cloud communication platform to servie their unique needs.

BroadSoft Government Case Study: National Laboratory

Learn how a National Laboratory with over 10,000 employees and contractors across more than 600 buildings, uses BroadSoft BroadWorks.

BroadSoft Government Case Study: Federal Agency

The agency administrative team featured in this case study supports 24,000-plus users in more than 250 locations across the U.S. and its territories.