Enable feature-rich personalized services with self-managed user experiences
Give hotel staff the freedom to communicate with guests through continuous mobile connectivity—anytime, anywhere
Put your entire staff on a single, cost-effective communications and collaboration platform that supports simple, integrated, repeatable workflows
Through the integration of the hotel’s PBX, voicemail and PMS solution, BroadSoft Hospitality powers communications for thousands of hospitality organizations of all sizes, including some of the world’s largest hotels and resorts.
With built-in enterprise-grade cloud PBX and trunking capabilities, the solution delivers advanced cloud-based telephony, a comprehensive set of feature-rich unified communications capabilities such as HD voice and video calling, messaging, screen sharing, conferencing—and all the hospitality-specific features you would expect—from guest wake-up calls to billing and call accounting.
Whether you run a single hotel property or a global chain with multiple properties, UC-One for Hospitality lets you put all your employees on a single communications platform—accessible on a desktop or a mobile device.
Drive staff efficiency and open up exciting new ways to enhance and extend your guest experience by integrating your PMS with UC-One for Hospitality.
Mobility and hospitality go phone-in-hand. The UC-One Connect for Hospitality app lets you do precisely that—optimize your staff’s mobile workstreams to enhance guest satisfaction.
With the app, guest touch points happen anytime no matter where your employees are on site.
The app lets your ever-mobile staff modify hospitality settings at the touch of a button on any mobile device of their choice. Change room status, provide charged balances, post minibar charges,
A mobile-first approach lets your staff respond to guests much more quickly and efficiently, reducing wait times
The end result? Faster service from staff, improved satisfaction for your guests, and greater guest retention for your business.
You’ve made the right choice to explore cloud-based communications and collaboration solutions for your hospitality business.
The benefits of choosing the cloud are many.
Take a look at some game-changing benefits of BroadSoft Hospitality that transform your business and optimize your return on investment.
Lower your total cost of ownership by avoiding future capital investments—with a single all-inclusive cloud-based communications solution. Avoid major capital outlays to replace outdated on-site equipment and save big on IT staffing costs.
Simplify selling and consolidate the management of your property-based network services. Eliminate your need to develop interfaces when selling services across one or several property networks.
Centralize the management and operations of your hotel communications for multi-site properties. Provide a single point for monitoring and management spread across one or many properties.
Extend fast, mobile communication infrastructure to your staff. Equip them to assist and respond to guests from any place, any device.