The cloud now offers the ability for companies to offload common tasks including application development, data storage and functions such as customer relationship management (CRM) and enterprise resource planning (ERP). At the same time, functions such as unified communications (UC) have started to migrate functionality to the cloud with startling results.
In this paper, industry analyst Zeus Kerravala of ZK Research delves into the keys to migrating to the cloud specifically as it relates to unified communications as a service (UCaaS).
With UCaaS in place, learn how your enterprise can have access to a single, unified approach with all the components of typical, on-premises unified communications solution, but now in a low-maintenance, lower cost cloud package.
Zeus Kerravala is the founder and principal analyst with ZK Research. Kerravala provides a mix of tactical advice to help his clients in the current business climate and long term strategic advice. Kerravala does research through a mix of end-user and channel interviews, surveys of IT buyers investor interviews as well as briefings from the IT vendor community.