Company recognized for market leadership and technology innovation delivering hosted/cloud communications services to large enterprises down to SMBs

GAITHERSBURG, Md., February 17th, 2015 BroadSoft, Inc. (NASDAQ: BSFT) today announced that it is a recipient of the 2014 Frost & Sullivan Market Leadership Award in the Hosted/Cloud Internet Protocol (IP) Telephony market for Latin America.

According to Frost & Sullivan market research, the Latin America (LATAM) hosted/cloud Internet Protocol (IP) telephony market, including integrated unified communications and collaboration (UC&C) applications, is currently experiencing a rapid growth trajectory and is expected to exhibit a tenfold rise in annual revenues in the 2013-2020 period. With more than 600 cloud deployments internationally, BroadSoft was recognized as a pioneer in delivering hosted communications solutions in LATAM and across the globe, and as being strongly positioned to enable LATAM service providers to capitalize on this market opportunity.

“BroadSoft has consolidated a strong market position in the hosted/cloud IP telephony market in Latin America, through its BroadWorks platform that offers a very affordable communications solution and provides users with a full UC &C stack,” said Sebastian Menutti, ICT industry analyst, Frost & Sullivan. “By working with some of the largest telecom service providers in Latin America, BroadSoft has penetrated both the SMB and the large enterprises segments – powering the company to a leadership position in the hosted/cloud IP telephony market in Latin America with an estimated market share of approximately 30% in 2013. Frost & Sullivan is proud to bestow the 2014 Market Leadership award to BroadSoft.”

Latin America service providers have the flexibility to deploy BroadSoft’s hosted IP telephony communications on-premise via the BroadWorks® platform, or as a complete managed hosted service from BroadSoft’s cloud infrastructure, BroadCloud®, which allows service providers to benefit from faster time-to-market and the ability to outpace PBX vendors with rapid feature release upgrades. BroadSoft’s hosted capabilities, such as hosted IP PBXs, video calling, unified communications, collaboration and converged mobile and fixed-line services, meet the demands of multiple LATAM business segments from micro businesses up to very large multi-national enterprises, all from a common application server.

“We are honored to be recognized by Frost & Sullivan as a leader in the hosted/cloud IP telephony market for Latin America and for developing innovative products and services that reimagine how workers communicate and collaborate,” said Michael Tessler, president and chief executive officer, BroadSoft. “As Frost & Sullivan points out, we introduced comprehensive Unified Communications to the LATAM region while most competitor solutions were still in development phase, and we will continue to work with our service provider partners to drive business adoption of innovative IP telephony and UC services among businesses.”

In addition to being recognized for market leadership, Frost & Sullivan noted BroadSoft’s superior performance in several key areas:

  • Product quality – Frost & Sullivan cited BroadWorks for its carrier-grade platform with high standards of reliability test and Service Level Agreements (SLAs) that service providers require to deliver UC&C to enterprise customers and consumers.
  • Product differentiation – BroadSoft was highlighted for a “quick and smooth” implementation process that, if needed, allows service providers to continue to use legacy systems while rolling out new applications.
  • Technology leverage – BroadWorks’ high levels of redundancy and reliability, which guarantees service continuity, is achieved not only by strong network architecture but also through dispersed servers located in data centers in the United States, Germany and the United Kingdom.
  • Price/Performance Value – BroadSoft offers an affordable hosted IP telephony solution, which, according to Frost & Sullivan, is fundamental for the development of this market in the LATAM region that is more price-sensitive than North America or Europe.

The Frost & Sullivan Excellence in Best Practices Awards are presented each year to companies that are predicted to encourage significant growth in their industries, have identified emerging trends before they became the standard in the marketplace, and have created advanced technologies that will catalyze and transform industries in the near future.

About BroadSoft

BroadSoft is the leading provider of software and services that enable mobile, fixed-line and cable service providers to offer Unified Communications over their Internet Protocol networks. The Company’s core communications platform enables the delivery of a range of enterprise and consumer calling, messaging and collaboration communication services, including private branch exchanges, video calling, text messaging and converged mobile and fixed-line services.

For additional information, visit http://www.BroadSoft.com.

Forward-Looking Statements:

This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements may be identified by their use of terms and phrases such as “will,” “allows,” and “enable” and other similar terms and phrases and include, among others, statements regarding the benefits to customers in Latin America resulting from the use of BroadSoft’s hosted service offerings. The outcome of the events described in these forward-looking statements is subject to known and unknown risks, uncertainties and other factors that could cause actual results to differ materially from the results anticipated by these forward-looking statements, including, but not limited to, the financial and other benefits to BroadSoft resulting from the use by customers, including in Latin America, of its hosted service offerings, as well as those factors contained in the “Risk Factors” section of BroadSoft’s Form 10-K for the year ended December 31, 2013, filed with the Securities and Exchange Commission, or SEC, on February 28, 2014, and in BroadSoft’s other filings with the SEC. All information in this release is as of February XX, 2015. Except as required by law, BroadSoft undertakes no obligation to update publicly any forward-looking statement made herein for any reason to conform the statement to actual results or changes in its expectations.

Media Contacts:

Brian Lustig, Bluetext PR for BroadSoft
+1-301-775-6203
brian@bluetext.com

Caroline Higgins, Hotwire PR London, for BroadSoft
+44 (0) 20 7608 4643
caroline.higgins@hotwirepr.com

Investor Relations:

John Kiang, CFA, BroadSoft, Inc.
+1 240.720.0625
jkiang@broadsoft.com

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About BroadSoft:

BroadSoft is the technology innovator in cloud PBX, unified communications, team collaboration, and contact center solutions for businesses and service providers across 80 countries. We are the market share leader for cloud unified communications with an open, mobile and secure platform trusted by 25 of the world’s top 30 service providers by revenue. Our BroadSoft Business application suite empowers users and teams to share ideas and work simply to achieve breakthrough performance. For additional information, visit www.BroadSoft.com.

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Investor Relations
Chris Martin

+1-561-404-2130

cmartin@broadsoft.com

Media Contacts
Nioabh Levestam

BroadSoft

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nlevestam@broadsoft.com