Release 14 Enhancements Also Include Support for Mobile Devices, Bursting and the Ability to Activate Features for Faster Time to Market
SAN JOSE, CA , SPRING VON CONFERENCE & EXPO -- March 20, 2007 — BroadSoft, Inc., a leading provider of VoIP application software, today announced at Spring VON the general availability of new functionality in its BroadWorks® Business Trunking application, including business continuity features for disaster recovery and extension of enhanced PBX features to mobile devices. For service providers, the Business Trunking enhancements under Release 14 of the BroadWorks platform further improve functionality, survivability, and management capabilities, and significantly reduce customers’ time to market.
The BroadWorks Business Trunking solution allows carriers to deliver low-cost trunks to an enterprise’s premises-based phone systems – such as Key Telephone Systems (KTS) or Private Branch Exchanges (PBXs) – while leveraging the inherent advantages of newer IP PBXs. Business Trunking is built upon BroadSoft’s BroadWorks Session Initiation Protocol (SIP) application server suite and delivers SIPconnect-compliant connectivity to a full range of Integrated Access Devices and IP PBXs. These Release 14 enhancements also apply to the BroadWorks Hosted PBX application.
Major enhancements to the BroadWorks Business Trunking application include:
Business Continuity--which in the event of a natural disaster, equipment or network failure, or terrorist attack--enables government agencies and enterprises to reroute calls to maintain telephone service to any location and any device, including landline phones, mobile devices and PC-based softphones. This disaster recovery solution includes simultaneous ringing to multiple locations, support for hotelling and telecommuting, and unified voice messaging and single mailbox across multiple technologies (mobile, PBX, Centrex). Also, an Unreachable/Busy Trunk Alerting function allows for reporting conditions where trunk users are unreachable, which gives service providers an opportunity to upsell trunking resources.
Two-Stage Dialing, which allows integration of Business Trunking deployments with mobile networks to extend BroadWorks to a fixed-mobile convergence service. This solution enables end-users to make BroadWorks calls from non-hosted devices and mobile clients, such as BroadWorks Assistant - Mobile.
Burstable Activity, which allows for more trunk channels than provisioned to permit bursts of traffic, thus increasing the call completion rate. This enhancement is especially valuable for businesses that experience temporary surges in call activity, such as a retailer during special promotions.
Activatable Software, which allows service providers to only test and activate the features they need, enabling them to deploy faster with less risk. This enhancement also allows service providers to apply BroadWorks service packs to a software release with minimal impact on system functionality or interfaces.
“The value of IP trunking has caught hold in SMBs, large enterprises and government entities alike, as IT and business decision-makers realize the benefits of advanced communications features available with VoIP services,” said Jared Martin, executive vice president for Houston-based service provider Big City Networks. “Here in the gulf area, disaster recovery is a major concern. With BroadWorks Business Trunking, our customers receive best-in-class business continuity services on top of the most advance IP voice features available.”
BroadWorks is the leading application server in Business Trunking deployments, because of the reliability of the BroadWorks Business Trunking application and its breadth of features and functionality, including:
- Outlook®/IE™ browser Toolbars with click-to-dial (BroadWorks Assistant)
- BroadWorks Communicator multimedia softphone
- Find Me/Follow Me Services with Remote Office/Simultaneous Ring
- Custom Ringback
- Business Conferencing
- Network-based Call Centers
- Network-based Voice and Video mail
“Our service provider customers are experiencing great success in delivering IP voice services to SMBs and enterprises with BroadWorks Business Trunking,” said David Bukovsky, vice president of Products for BroadSoft. “The enhancements in Release 14 will likely benefit their sell-through efforts even more. Providing a BroadWorks-level of business continuity assurance can give service providers a competitive advantage, and being able to selectively activate features can result in shorter time to market.”
BroadSoft is exhibiting at Spring VON from March 19 – 22 at the San Jose Convention Center. Stop by the demo station in Booth #1227 for strategies on improving time to market, selling more services to SMBs, and increasing revenues per user. Also, BroadSoft will perform live demonstrations of its FMC and Business Trunking solutions. You can request a meeting with BroadSoft online, or send an email to email@example.com.
About The BroadWorks Platform
BroadSoft's IMS-compliant BroadWorks® platform provides a comprehensive range of VoIP applications, including hosted PBX, IP Centrex, mobile PBX, business trunking and residential broadband services fully integrated into a single VoIP application platform. BroadWorks is capable of providing these applications with the reliability, redundancy, scalability and regulatory capabilities required to deliver carrier-class service.
BroadSoft provides VoIP application software that enables the delivery of hosted telephony and multimedia services. Its flagship BroadWorks® technology empowers wireless, wireline and cable carriers to deliver next-generation voice and multimedia applications and advanced features that enable them to increase revenue, enhance competitive differentiation and elevate customer satisfaction. BroadSoft's family of carrier-class software products delivers the scale, open architecture and reliability that the world's leading telecommunications companies demand to serve mission-critical enterprise and residential broadband customers. BroadSoft provides VoIP applications to 7 of the top 10 and 13 of the top 25 largest carriers worldwide, as measured by recent annual revenue, including Korea Telecom, Singtel, Sprint, Telefonica de Espana, Telstra, T-Systems, and Verizon. For additional information, go to www.broadsoft.com