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'VoIP AddOn,' discounted telephony services offered to Sage business partners

NATIONAL HARBOR, MD., May 13, 2008 -- C3IP Communications, LLC, a provider of hosted voice, video and data IP solutions for business, in conjunction with BroadSoft, Inc., a leading provider of VoIP application software, today announced that C3IP will demo its VoIP AddOn for ACT!, the first carrier-grade voice mashup with the ACT! contact and customer management software, at Sage Software's Insights 2008 held here from May 12 -15 at the Gaylord National Resort & Convention Center. Insights brings together thousands of business partners from across North America, representing nearly all Sage Software products and services.

The VoIP AddOn seamlessly integrates Sage's ACT! solution with BroadSoft's carrier-grade BroadWorks® VoIP application platform, the platform of choice among leading service providers for the delivery of hosted telephony and unified communications. The VoIP AddOn solution enables call management capabilities within ACT!.

The VoIP AddOn for ACT! was developed as part of the BroadSoft Xtended program, a Web 2.0 initiative to add voice features to business and consumer applications. C3IP and CRM Addon Factory, an ACT! addon developer, used the BroadWorks APIs to create the VoIP AddOn. C3IP will conduct live demos of the VoIP AddOn throughout the Insights 2008 event in Booth 320.

C3IP also announced today that it is now a Valued Vendor of Sage, offering discounted telephony services to Sage Business Partners.

"The interest from the ACT! community in our VoIP AddOn has been tremendous," said Cory Miller, principal of C3IP. "We look forward to extending our carrier-grade solution to all of the Sage Business Partners. Sage partners receive an exclusive rate to ensure cost savings and a premium telephony solution."

ACT! has 2.8 million registered users and an additional 43,000 corporate account customers.

The BroadWorks-based VoIP AddOn for ACT! enables:

  • Automatic screen pops from CRM database records based on Caller ID
  • Complete call history automatically embedded into each ACT! database record
  • Note taking for each call during and/or after the call
  • Click-to-dial calling directly from within the ACT! database
  • Convenient storage of voicemails in an ACT! contact's history
  • Receipt of voicemail messages via email (as a .wav file)
  • 4-digit extension dialing from ACT!, even to co-workers in different cities.

"C3IP serves as a great example of how service providers and application developers are taking advantage of our Xtended program to create new service offerings by mashing up BroadSoft voice features with other solutions," said Michael Lauricella, director of BroadSoft Xtended. "We're sure the VoIP AddOn for ACT! will be a hit among the Sage Business Partners attending Insights 2008."

The VoIP AddOn for ACT! is for sale at http://www.voipaddon.com/ and the Xtended Marketplace (http://marketplace.broadsoft.com).

About C3IP

C3IP Communications is based in Arizona and provides hosted voice, video and data IP solutions for business. Smart executives choose C3IP to improve the performance of their communications systems, maximize ROI, and reduce the costs of their IT and telecom infrastructure through its world-class VoIP solutions. Unlike Internet telephone companies, VoIP from C3IP is more reliable, scalable and affordable. C3IP's network is the only CLEC-certified, 100% private IP network registered with a national footprint. Our network is infinitely scalable and handles more than 500 million minutes per month of talk time from businesses and the top telecom carriers in the world. On average, C3IP saves our customers between 30 and 65% on their IP communications systems and services. For additional information, go to www.C3IPcommunications.com.

About ACT! by Sage

ACT! established the Contact Management software category in 1987 and, today, is the number-one selling contact and customer management solution and preferred choice of over 2.8 million registered users and over 43,000 additional corporate customers to organize, access and manage their customer information. ACT! delivers powerful capabilities that support a full range of desktop, laptop, Web browser and handheld device access methods that can work seamlessly with a centralized database to help individuals, selling teams and corporate workgroups improve productivity and increase sales. For more ACT! information, visit www.act.com, or call 866-333-0990.

About The BroadWorks Platform

BroadSoft's IMS-compliant BroadWorks® platform provides a comprehensive range of VoIP applications, including Hosted PBX/IP Centrex, Mobile PBX, Business Trunking and residential broadband services fully integrated into a single VoIP application platform. BroadWorks is capable of providing these applications with the reliability, redundancy, scalability and regulatory capabilities required to deliver carrier-class service.

About BroadSoft

BroadSoft provides VoIP application software that enables the delivery of hosted telephony and multimedia services. Its award-winning flagship BroadWorks technology empowers wireless, wireline and cable carriers to deliver next-generation voice and multimedia applications and advanced features that enable them to increase revenue, enhance competitive differentiation and elevate customer satisfaction. BroadSoft's family of carrier-class software products delivers the scale, open architecture and reliability that the world's leading telecommunications companies demand to serve mission-critical enterprise and residential broadband customers. BroadSoft provides VoIP applications to seven of the Top 10 and 13 of the Top 25 largest carriers worldwide, as measured by recent annual revenue, including Korea Telecom, KPN, SingTel, Sprint, Telefonica de Espana, Telstra, T-systems and Verizon. For additional information, go to www.broadsoft.com.

About BroadSoft:

BroadSoft, now a part of Cisco, is a technology innovator in cloud PBX, unified communications, team collaboration, and contact center solutions for businesses and service providers across 80 countries. We aim to empower users and teams to share ideas and work simply to achieve breakthrough performance. For additional information, visit www.BroadSoft.com.

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