Financial Services Firms First to Enjoy Reliability, Support, and Security of Cohere's VoIP Services
GAITHERSBURG, MD, December 5, 2005 - BroadSoft Inc, the leading provider of VoIP application software, announced that Cohere Communications, an integrated IP voice and internet solutions provider based in New York, New York, has launched VoIP services, Broad Exchange Services (BxS™), to serve the multi-site small and medium enterprise market using the BroadWorks VoIP application platform. Cohere Communications has also expanded their BxS service offerings beyond the northeastern region of the United States to deliver services nationwide.
Cohere Communications, formerly a reseller of BroadSoft-based services, recently made the strategic decision to deploy their own BroadWorks VoIP application platform. With this move, Cohere retains the advanced calling features and reliability the customer base requires, while gaining greater control of service development and delivery to meet demand for VoIP services in the financial services, consulting, and law firms they serve. These industries rely on the high quality service, round-the-clock service monitoring, and unrivaled customer support Cohere provides to meet the demands of their business operations.
"The VoIP services Cohere delivers meet the needs of small and medium enterprises, especially those with multiple office locations," said Steven Francesco, chief executive officer of Cohere Communications. "The BroadSoft VoIP application software lets us deliver the services our SME customers want, while allowing us to expand our portfolio to also offer wholesale services. When it was time to bring a platform in-house, the BroadWorks platform was the obvious choice for all our VoIP service offerings." Cohere Communications and partner, Globalive, plan to migrate all VoIP customers to the BroadWorks platform from a previously deployed platform.
"Our customers' success is the number one priority for us," said Michael Tessler, chief executive officer of BroadSoft. "Cohere Communications has grown carefully into a stand-alone VoIP service provider, increasing both the depth and breadth of services they provide to SME and wholesale customers across the United States. Their focus on support and security, coupled with the processes they've put into place, allows Cohere Communications to deliver the highest quality VoIP services to their customer base."
BroadSoft's IMS-compliant BroadWorks VoIP application platform provides a comprehensive range of advanced applications, including hosted PBX, IP Centrex, mobile PBX, business trunking and residential broadband services fully integrated into a single VoIP application platform. BroadWorks is uniquely capable of providing these applications with the reliability, redundancy, scalability and regulatory capabilities required to deliver carrier-class service, independent of network architecture.
About Cohere Communications
At Cohere, we provide complete solutions to our customer's telecom needs. Our clients are leaders in their fields, and know that they must partner with only the best. Cohere Communications guarantees our clients rapid deployment utilizing existing infrastructure and IT networks. We implement our services with minimal impact to their operations to ensure a seamless transition to our network. We pride ourselves on our speed, and we guarantee the quality of service. Cohere provisions local access loops to meet each client's needs. We offer T1 (1.544Mbps) or NxT1 (up to 4 T1s - 6Mbps) and guarantee 99.999% reliability through our dynamic direct connections to over 140 peer networks. Cohere clients demand security of their telecom systems, and our carrier-grade circuits, Cisco Gateways and redundant Sun Services guarantee delivery of the call quality as well as a secure network. Our clients are smart business people who prefer to use their capital in ways that tangibly increase productivity. Our secure telephony eliminates an entire cost structure - no need for parallel PBX systems or additional key switches. www.coherecomm.com
BroadSoft's VoIP application software is revolutionizing the delivery of hosted telephony and multimedia services. Its flagship BroadWorks® technology empowers wireless and wireline carriers to deliver next-generation voice and multimedia applications and advanced features that increase revenue, enhance competitive differentiation and elevate customer satisfaction. BroadSoft's family of carrier-class software products delivers the scale, open architecture and reliability that the world's leading telecommunications companies demand to serve mission-critical enterprise and residential broadband customers. BroadSoft's customer base of 135 network operators, including BellSouth, Korea Telecom, MCI, Singtel, Telstra, T-Systems, Verizon and XO Communications, leads the industry with more than 1,500,000 lines deployed. www.broadsoft.com