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BroadSoft Turns "Plain Old Ringing" that Incoming Callers Hear into Customizable Music, Audio, and Video Clips for Enterprise and Residential Users

GAITHERSBURG, MD, September 20, 2005 - BroadSoft, the leading provider of VoIP application software, announced today that the BroadSoft® BroadWorks® VoIP application platform now enables fixed line and wireless service providers to further differentiate their services and increase average revenue per user (ARPU) by offering custom (or color) ringback tones to their enterprise and residential subscribers. Ringback tones are customizable clips of recorded music, video, or other personalized audio content that incoming callers hear while they wait for their call to be answered.

Extending a service that is growing in popularity on wireless phones worldwide to traditional fixed line telephones, BroadSoft enables users to create a highly differentiated and customized calling experience. Custom ringback tones can consist of traditional music tones, or personalized messages. Custom ringback tones allow enterprises to leverage and extend their branding, promotional, and advertising initiatives. Through audio or video messages, enterprises can play marketing soundbites, advertisements, and a standard company signature as ringback tones.

"The custom ringback tone capability is fully integrated into the BroadWorks VoIP application platform, allowing for quick time to market and ease of implementation on the part of service providers worldwide," said Scott Wharton, VP Marketing of BroadSoft. "As a SIP-based platform, the BroadWorks application allows service providers to offer new and innovative multimedia services that cannot be replicated on today's PSTN."

BroadSoft will demonstrate the BroadWorks custom ringback tone feature with content provided by Zingy (www.zingy.com), a leading provider of ringtones and custom ringback tones, at Fall Von 2005 in Boston, MA September 19-22 in booth 408.

About BroadSoft

BroadSoft's VoIP application software is revolutionizing the delivery of hosted telephony and multimedia services. Its flagship BroadWorks® technology empowers wireless and wireline carriers to deliver next-generation voice and multimedia applications and advanced features that increase revenue, enhance competitive differentiation and elevate customer satisfaction. BroadSoft's family of carrier-class software products delivers the scale, open architecture and reliability that the world's leading telecommunications companies demand to serve mission-critical enterprise and residential broadband customers. BroadSoft's customer base of 110 network operators, including BellSouth, MCI, Singtel, Telstra, Verizon and XO Communications leads the industry with more than 1,200,000 lines deployed. Additional information is available at www.broadsoft.com.

About BroadSoft:

BroadSoft, now a part of Cisco, is a technology innovator in cloud PBX, unified communications, team collaboration, and contact center solutions for businesses and service providers across 80 countries. We aim to empower users and teams to share ideas and work simply to achieve breakthrough performance. For additional information, visit www.BroadSoft.com.

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Chris Martin

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BroadSoft

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