BroadWorks® Application Software Provides Framework for mindSHIFT's Managed VoIP Services
GAITHERSBURG, MD - September 5, 2006 - BroadSoft, Inc., a leading provider of VoIP application software, and mindSHIFT Technologies, a leading Managed Services Provider, have teamed up to provide an integrated voice solution to small- and medium-sized businesses (SMBs) in the Boston, New York, Philadelphia and Washington, DC areas. Marketing its product as Hosted Voice over IP (VoIP), mindSHIFT has already signed up a major client with locations stretching across the East Coast.
mindSHIFT selected BroadSoft's BroadWorks® platform to deliver hosted PBX, because of its robust VoIP features, such as selective call forwarding, find me/follow me, LDAP integration for personal directories, and remote, at-phone and web control of personal calling features.
"The BroadWorks application platform provides excellent mobility and flexibility for our customers," said Paul Chisholm, chairman and CEO of Fairfax, Virginia-based mindSHIFT. "Hosted VoIP gives small- and medium-sized organizations all the features and benefits of carrier-class communications, including scalability, reliability and redundancy - at an affordable cost. Also, BroadWorks features, such as visual voicemail in Outlook and conferencing, blend perfectly with our managed IT services."
Almost immediately after offering its new hosted voice solution, mindSHIFT landed a multi-office VoIP customer. "We found the mobility and security offered by mindSHIFT's Hosted VoIP solution to be a great value," said Debbie Lambert, founder and managing partner at Johnson Lambert & Co., a CPA and consulting firm with offices in six states. "Working from our various locations and numerous offices, VoIP gives us the flexibility and end-user control to improve our productivity and better service our customers."
"mindSHIFT has earned a well-deserved reputation for providing dependable managed IT services throughout the Northeast, and hosted PBX is a natural extension of their service offerings," said Michael Tessler, president and CEO of BroadSoft. "Integrating BroadSoft's next-generation applications with mindSHIFT's enterprise-strength IT services gives telecommuters, road warriors and in-office employees at SMBs a winning combination of easy-to-use productivity enhancers."
About The BroadWorks Platform
BroadSoft's IMS-compliant BroadWorks® platform provides a comprehensive range of VoIP applications, including hosted PBX, IP Centrex, mobile PBX, business trunking and residential broadband services fully integrated into a single VoIP application platform. BroadWorks provides these applications with the reliability, redundancy, scalability and regulatory capabilities required to deliver carrier-class service.
About mindSHIFT Technologies, Inc.
With operations in Boston, New York, Philadelphia and Washington D.C., mindSHIFT is a leading Managed Services Provider (MSP) offering both managed services and professional services to small- and medium-sized businesses. The company's portfolio of managed services provides a comprehensive solution which includes such critical services as email management and administration, electronic backup for servers and desktops, virus and spam protection, desktop support, and server management. All customers are supported by both a 24-hour Network Operations Center for proactive management support and a call center which diagnoses and resolves all end-user desktop issues. For advanced and larger businesses, the company provides business application migrations, storage area network upgrades and complex hosting applications. Additionally, mindSHIFT has superior expertise and experience in meeting the complex demands of the legal community for the integration of applications such as document management. For additional information, visit www.mindshift.com.
BroadSoft's VoIP application software is revolutionizing the delivery of hosted telephony and multimedia services. Its flagship BroadWorks® technology empowers wireless and wireline carriers to deliver next-generation voice and multimedia applications and advanced features that increase revenue, enhance competitive differentiation and elevate customer satisfaction. BroadSoft's family of carrier-class software products delivers the scale, open architecture and reliability that the world's leading telecommunications companies demand to serve mission-critical enterprise and residential broadband customers. BroadSoft leads the VoIP applications market with 6 of the top 10 and 11 of the top 25 largest carriers worldwide including Alestra, BellSouth, Korea Telecom, Singtel, Telefónica de España, Telstra, T-Systems, Verizon and XO Communications.