Are you looking for an advanced communications and collaboration solution that integrates with your existing business infrastructure, and that can scale to meet the growing needs of your mobile workforce?
BroadSoft Business, our portfolio of cloud PBX, unified communications, team collaboration and contact center solutions, is built on our carrier-class software platform that is open, mobile-optimized, secure and reliable.
Every day millions of users rely on BroadSoft Business services to communicate, collaborate and provide strategic customer engagement services. Ready to learn more?
With today’s distributed and mobile workforce, it’s hard to keep everyone up to date. Great business performance depends on great communications and timely access to information.
By providing full access to advanced communication and collaboration services from smartphones, tablets and desktops, BroadSoft Business keeps your distributed workforce connected and productive.
So many projects. So many tools. So many conversations. Keeping all the relevant information at your fingertips is challenging.
Get organized by integrating with all your favorite apps, such as Google, Microsoft Office 365, your CRM and even Twitter - bringing them into one single view on your desktop.
Now you have all your communications, content, messages, email, and more right at your fingertips, with the ability to perform contextual search to find what’s relevant fast!
Project teams and individuals get frustrated and lose momentum when project information is scattered across desktops, drives, files and folders.
BroadSoft Business empowers teams and individuals to collaborate through intelligent workspaces that are fully integrated into your communications and business applications.
Some contact centers feel like they’re focused more on efficiency and cost-cutting than they are on making customers happy and driving better business outcomes.
BroadSoft Business offers contact center solutions that offer omni-channel customer interactions, collaboration between agents and the back office, cloud-based analytics-driven routing and more, to help optimize your business results.
BroadSoft’s 41% share of the global hosted IP telephony and UCC services market confirms their leadership position.
BroadSoft presently has a clear edge over Microsoft when it comes to cloud voice capabilities, third-party integration, mobility, and contact center capabilities. When considering voice capability, it is clear that BroadSoft’s long history of providing carrier-grade voice functionality provides a service that is far more robust than Microsoft’s Cloud PBX with PSTN connectivity.
It gives me great pleasure to honor BroadSoft as a 2016 recipient of TMC’s Unified Communications Product of the Year Award for their innovative product, BroadCloud UC-One. Our judges were very impressed with the ingenuity and excellence displayed by BroadSoft in their groundbreaking work on BroadCloud UC-One.
BroadSoft Team-One continues to demonstrate product excellence with its comprehensive solution, updated with integrations with different best-in-class business apps, popular cloud-based file storage services, and a powerful real-time video/audio/messaging function.
BroadSoft CC-One has a strong ability to analyze and leverage structured and unstructured enterprise data to support business-intelligence-driven contact routing decisions in real time. A simple example is its ability to prioritize calls from customers who previously abandoned a call while waiting in queues.
The BroadSoft UCaaS consolidation play, as practiced by Vonage, is beneficial to the industry as it builds brand awareness and scaling.
Gartner 2015 Magic Quadrant “Visionary” placement for CCaaS, North America, Broadsoft CC-One
Frost & Sullivan 2015 Excellence in Technology Award winner, BroadSoft Team-One
Our solution specialists will contact you for a personalized session to learn more about the benefits of BroadSoft Business.