The Mobile Imperative

With today’s distributed and mobile workforce, it’s hard to keep everyone up to date. Great business performance depends on great communications and timely access to information.

By providing full access to advanced communication and collaboration services from smartphones, tablets and desktops, BroadSoft Business keeps your distributed workforce connected and productive.

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Cut Through the Clutter

So many projects. So many tools. So many conversations. Keeping all the relevant information at your fingertips is challenging.

Get organized by integrating with all your favorite apps, such as Google, Microsoft Office 365, your CRM and even Twitter - bringing them into one single view on your desktop.

Now you have all your communications, content, messages, email, and more right at your fingertips, with the ability to perform contextual search to find what’s relevant fast!

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Improve Team Performance

Project teams and individuals get frustrated and lose momentum when project information is scattered across desktops, drives, files and folders.

BroadSoft Business empowers teams and individuals to collaborate through intelligent workspaces that are fully integrated into your communications and business applications.

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Delight your customers

Some contact centers feel like they’re focused more on efficiency and cost-cutting than they are on making customers happy and driving better business outcomes.

BroadSoft Business offers contact center solutions that offer omni-channel customer interactions, collaboration between agents and the back office, cloud-based analytics-driven routing and more, to help optimize your business results.

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Listen to the Experts

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    BroadSoft’s 41% share of the global hosted IP telephony and UCC services market confirms their leadership position.

    Elka Popova, Industry Director, Unified Communications and Collaboration Frost & Sullivan
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    BroadSoft presently has a clear edge over Microsoft when it comes to cloud voice capabilities, third-party integration, mobility, and contact center capabilities. When considering voice capability, it is clear that BroadSoft’s long history of providing carrier-grade voice functionality provides a service that is far more robust than Microsoft’s Cloud PBX with PSTN connectivity.

    E. Brent Kelly, President/Principal Analyst Kelcor Inc.
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    It gives me great pleasure to honor BroadSoft as a 2016 recipient of TMC’s Unified Communications Product of the Year Award for their innovative product, BroadCloud UC-One. Our judges were very impressed with the ingenuity and excellence displayed by BroadSoft in their groundbreaking work on BroadCloud UC-One.

    Rich Tehrani, CEO, TMC
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    BroadSoft Team-One continues to demonstrate product excellence with its comprehensive solution, updated with integrations with different best-in-class business apps, popular cloud-based file storage services, and a powerful real-time video/audio/messaging function.

    2015 Excellence in Technology Award winner - BroadSoft Team-One (formerly Intellinote) Frost & Sullivan
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    BroadSoft CC-One has a strong ability to analyze and leverage structured and unstructured enterprise data to support business-intelligence-driven contact routing decisions in real time. A simple example is its ability to prioritize calls from customers who previously abandoned a call while waiting in queues.

    2015 Magic Quadrant “Visionary” placement for CCaaS, North America - Broadsoft CC-One (formerly Transera) Gartner
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    The BroadSoft UCaaS consolidation play, as practiced by Vonage, is beneficial to the industry as it builds brand awareness and scaling.

    Market Trends: Five Key Trends in the Shifting UCaaS Delivery Landscape, October 2015 Gartner

Awards

 

Gartner 2015 Magic Quadrant “Visionary” placement for CCaaS, North America, Broadsoft CC-One

Frost & Sullivan 2015 Excellence in Technology Award winner, BroadSoft Team-One

TMC 2016 Unified Communications Product of the Year Award winner, BroadCloud UC-One
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Want More Information?

Our solution specialists will contact you for a personalized session to learn more about the benefits of BroadSoft Business.