With today’s distributed and mobile workforce, it’s hard to keep everyone up to date. Great business performance depends on great communications and timely access to information.
By providing full access to advanced communication and collaboration services from smartphones, tablets and desktops, BroadSoft Business keeps your distributed workforce connected and productive.
Some contact centers feel like they’re focused more on efficiency and cost-cutting than they are on making customers happy and driving better business outcomes.
BroadSoft Business offers contact center solutions that offer omni-channel customer interactions, collaboration between agents and the back office, cloud-based analytics-driven routing and more, to help optimize your business results.
Gartner 2015 Magic Quadrant “Visionary” placement for CCaaS, North America, Broadsoft CC-One
Frost & Sullivan 2015 Excellence in Technology Award winner, BroadSoft Team-One
Our solution specialists will contact you for a personalized session to learn more about the benefits of BroadSoft Business.