Solutions for Service Providers

Let the global leader in cloud communications, team collaboration and contact center solutions help you take the lead.

Become a Partner

BroadSoft is recognized as the market leader in cloud communications, team collaboration and contact center solutions, serving millions of business seats through our service provider partners since 1998.

More than 600 service providers across 80 countries, including 25 of the top 30, have selected BroadSoft as their trusted cloud unified communications provider for one simple reason:

Our singular focus is helping YOU leverage the cloud to rapidly bring advanced communication, team collaboration and customer engagement services to market, meeting the dynamic needs of today’s workforce.

Watch our customer testimonials:



Business Case for the Mobile Cloud

Your competitors who were ‘born in the cloud’ are leveraging its operations, digital marketing and technology advantages to innovate the customer experience. Is YOUR network ready to support the delivery of new cloud services?

Our carrier-grade, native cloud software lets you efficiently transition from your legacy switching infrastructure to a more flexible, mobile-ready cloud communications service structure.

Mobile is a way of life, especially in business communications. BroadSoft support of IMS, VoWiFi and VoLTE functionality gives you a clear advantage in delivering a high quality voice experience for your business customers.

Our BroadSoft Business portfolio of mobile-oriented communications, team collaboration and contact center solutions allows service providers of any type to successfully compete!

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The BroadSoft Business Portfolio

BroadSoft Business offer a completely integrated suite of communication, collaboration and customer engagement solutions that are offered on either our BroadWorks or BroadSoft platforms, and backed by our expert Services.

Our three core applications include:

We offer two delivery options: Service Provider hosted and BroadSoft cloud hosted.

BroadWorks: Our flagship software application platform hosted by service providers who are looking for extensive flexibility and control.

BroadCloud: Our SaaS or PaaS platform for service providers who are looking for an accelerated time-to-market with business ready services.



bOpen with BroadSoft Business

BroadSoft Business is based on our bOpen philosophy which lets partners and developers bring their product visions to life. "Open" is the age in which we now live, whether we're talking about interconnected apps, desktop or mobile devices, cloud servers or even big data. 

Our standards-based platform approach allows for flexible network deployment options, ranging from IMS to NFV to taking advantage of cloud hosting leaders such as Amazon or Google.

We also offer open APIs and SDKs, pre-built app integrations with leading third party vendors, and full access to our developer ecosystem.

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bMobile with BroadSoft Business

The BroadSoft Business platform is uniquely designed to enable service providers of all types to deliver mobile business services, both natively and 'over the top'.

Learn more about how BroadSoft bMobile can help you to: 

  • Leverage your existing network investments
  • Create a compelling mobile service portfolio
  • Move from outdated platforms to a modern mobile platform


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bSecure with BroadSoft Business

Customers today are worried about their data, especially when it comes to the cloud. Cloud communication systems in particular are mission critical to businesses, and thus need to be extremely reliable and always available.

BroadSoft bSecure carrier-grade security and reliability is built into our product development process to ensure customer data is always safe, providing N+1, 5-tiered redundancy that gives 99.999% availability and massive scalability, ensuring business continuity at all times.

BroadSoft security controls have been validated by independent organizations to ensure the solutions meet the highest certification and compliance standards.

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Want More Information?

Our solution specialists will contact you for a personalized session to learn more about the benefits of BroadSoft Business solutions for service providers.