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As we further our support of the large enterprise space, adding Single Sign On (SSO) functionality into our UC-One application suite is becoming essential. SSO addresses two major concerns: remembering credentials and security.

The last thing a user wants to do is remember yet another set of credentials. SSO allows a user to log into UC-One using the credentials from the identity provider (IdP) that they are already using for other corporate systems. A single set of credentials reduces calls to the support desk regarding passwords that can’t be remembered and reduces the chances that a user will switch to some other non-corporate approved method for collaborating.

When it comes to security, SSO ensures that UC-One never knows a user’s password, as authentication occurs with the corporate approved identity provider. Since UC-One never knows the password, it is also never stored by UC-One on the user’s device.

In September we released an update to UC-One Communicator Desktop, Mobile, Tablet, and Receptionist allowing users to use Single Sign On to login. We are initially supporting Okta, one of the leading identity management providers, as noted by Gartner Research, and a leader for Identity as a Service.

When SSO is configured, the UC-One login screen displays an Okta button. When a user selects Okta, they will be taken to the Okta authentication page, where they authenticate with their corporate Okta credentials, including two factor authentication if configured. After successfully authenticating, the user is logged into UC-One.

Screen Shot 2017-10-10 at 11.53.36 AM.png 1. Click on the Okta button

Screen Shot 2017-10-10 at 11.53.56 AM.png2. Complete the Okta authentication, including the two-factor authentication if configured

Screen Shot 2017-10-10 at 11.54.26 AM.png3. Now you are logged in

For more information on enabling SSO with UC-One, please refer to the SAML Authentication Integration Solution Guide on Xchange.

With the introduction of SSO support, we are enhancing the user experience and security for end users while providing a must-have feature for large enterprises. Okta support is part of the first release, and we’re looking at other market leading cloud Identity providers like Microsoft and Google.

Stay tuned!

About the Author

As director of product management, Paul Soukup is responsible for driving product definition as part of the UC-One team, defining the product roadmap and ensuring successful launches for desktop, Guest Client, portals and Receptionist. Paul has 18 years of experience managing enterprise software products from startups to large telecom.