BroadSoft Training & Certifications

Develop the skills your business needs to successfully install, maintain, administer and sell BroadSoft solutions.

BroadSoft offers training courses and certifications to support the breadth of your business cycle — from sales and solution design to product management and support. Both your business and technology teams will benefit from practical, results-focused instruction available through instructor-led training and e-learning classes. You will be poised to capture and retain customers, reduce operational risks, build market share and make the most of your BroadSoft investment.

Visit the BroadSoft Learning Center

Accelerate Skills Development

The BroadSoft Learning Center offers certification courses in a wide range of categories, including engineering, operations, product management, sales and sales engineering. We also offer training in specific product and technology specialties, including UC-One, Enterprise Portal, IMS, Trunking, Mobility, Security and Contact Center.

Each certification program blends e-learning with instructor-led classes that emphasize personalized attention, hands-on experience and interaction among students, teachers and fellow professionals. In-person courses are taught year-round at strategically located training centers around the globe — each equipped with the latest in dedicated equipment and applications.

Download Course Catalog

Ready Your Business for a Fast-Track Rollout of BroadSoft Business Solutions


Select a Curriculum to Best Fit Each Job Role

BroadSoft offers a broad range of training and certification courses for both engineering and business teams.

Engineering Track

BroadWorks Certified
Network Engineer Professional with IMS 

BroadWorks Certified
Operational Engineer Professional

BroadWorks Certified
Network Engineer Specialist

BroadWorks Certified
Operational Engineer Professional with IMS

BroadWorks Certified
Operational Engineer Specialist

BroadWorks Certified
Network Engineer Professional

Business Track

BroadWorks Certified
Sales Specialist

BroadWorks Certified
Sales Engineer Professional

BroadWorks Certified
Sales Engineer Specialist

BroadWorks Certified
Product Manager Professional

BroadWorks Certified
Product Manager Specialist

BroadWorks Certified
Sales Professional

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