BroadSoft Training & Certifications

Develop the skills your business needs to successfully install, maintain, administer and sell BroadSoft solutions.

BroadSoft offers training courses and certifications to support the breadth of your business cycle — from sales and solution design to product management and support. Both your business and technology teams will benefit from practical, results-focused instruction available through instructor-led training and e-learning classes. You will be poised to capture and retain customers, reduce operational risks, build market share and make the most of your BroadSoft investment.

Visit the BroadSoft Learning Center

Accelerate Skills Development

The BroadSoft Learning Center offers certification courses in a wide range of categories, including engineering, operations, product management, sales and sales engineering. We also offer training in specific product and technology specialties, including UC-One, Enterprise Portals, IMS, Trunking, Mobility, Security and Contact Center.

Both BroadWorks and BroadCloud certification programs blend e-learning with instructor-led classes that emphasize personalized attention, hands-on experience and interaction among students, teachers and fellow professionals. In-person courses are taught year-round at strategically located training centers around the globe — each equipped with the latest in dedicated equipment and applications.

Download Course Catalog

Testimonials

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    “I enjoy the small class environment over large Cisco type boot camps.”

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    “Very engaging and it helped me consider new sales opportunities which I would have not considered without this course.”

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    “This was the most helpful certification training course to me thus far.”

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    “I would strongly recommend this program to anyone new to the BroadWorks product. The course was very well planned, remained interesting, and was loaded with information. Great job BroadSoft.”

Ready Your Business for a Fast-Track Rollout of BroadSoft Business Solutions


Select a Curriculum to Best Fit Each Job Role

BroadSoft offers a broad range of training and certification courses for both engineering and business teams. For more information regarding course enrollment, logistics, policy, or anything else please view our FAQ

BroadWorks Engineering Track

BroadWorks Certified
Network Engineer Professional with IMS 

BroadWorks Certified
Operational Engineer Professional

BroadWorks Certified
Network Engineer Specialist

BroadWorks Certified
Operational Engineer Professional with IMS

BroadWorks Certified
Operational Engineer Specialist

BroadWorks Certified
Network Engineer Professional


BroadCloud Technical Track

BroadCloud Certified
Master Administrator Professional  

BroadCloud Certified
Fulfillment Engineer Professional

BroadCloud Certified
Support Engineer Professional

BroadWorks Business Track

BroadWorks Certified
Sales Specialist

BroadWorks Certified
Sales Engineer Professional

BroadWorks Certified
Sales Engineer Specialist

BroadWorks Certified
Product Manager Professional

BroadWorks Certified
Product Manager Specialist

BroadWorks Certified
Sales Professional


BroadCloud Business Track

BroadCloud Certified
Sales Professional

BroadCloud Certified
Sales Engineer Professional

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