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The New Normal

The term "cloud" is fast becoming the new normal. The cloud revolution opens up a whole new world of growth and innovation for businesses. The “as-a-service” economy gives you the freedom to focus on what you do best while building a team of cloud experts around you who support you in achieving your business communication goals.
Where in the past your business relied upon on-site phone systems, cloud-based communications allow businesses of all sizes to consolidate their communications infrastructure, integrate applications and reduce the cost and complexity of their telephone systems.

3. On Demand Flexibility

Cloud costs are paid as monthly operational expenses.

A pay-as-you-go and pay-for-what-you-need operating expense model (OpEX) can serve your business far better than a capital expense (CapEX) model that requires budgeting for large upfront investments.

If your business grows, or you need to adjust up or down for seasonal changes, you just change your service count, to match your business needs. Buy only what you need, when you need it.

6. Global Network

If yours is a multi-national business you need to operate as a single, unified network, with the flexibility for local, autonomous control.

You need consistent, high-quality service and call routing optimized for all your points of presence. You need the power to monitor performance across the network, and the confidence you don’t have to.

You need a cloud provider who goes where business takes you and always has you covered.


7. Business App Integration

Cloud communications enable you to streamline your business processes by integrating with other cloud applications you use to run your business. In fact, BroadSoft Business integrates with over 50 leading cloud applications.
To keep things simple for your IT teams and your employees, we've included pre-built integrations with some of the most popular apps your employees use everyday, like email, file storage, social and CRM, giving you instant access to important information and removing the chaos of app switching and searching.

10. Contact Center

Contact centers are highly variable, demand-driven operations. Miss peak demand, you lose. Staff to peak demand, you go broke. Face high agent turnover, you go mad.
Cloud gives you choices, control and the kind of real-time analytics you need to respond pro-actively to your next contact center emergency.


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Where Would You Like Help?

BroadSoft has been guiding the evolution to the cloud for almost 20 years and we know that evolution shouldn't be complicated.

If you're looking for more information on how the BroadSoft Business portfolio can help move your business forward by transitioning to the cloud, please provide us with details in the form.