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Why Move Communications to the Cloud?

Everyone is talking about the cloud. How can it benefit your business?

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    The New Normal

    The term "cloud" is fast becoming the new normal. The cloud revolution opens up a whole new world of growth and innovation for businesses. The “as-a-service” economy gives you the freedom to focus on what you do best while building a team of cloud experts around you who support you in achieving your business communication goals.
     
    Where in the past your business relied upon on-site phone systems, cloud-based communications allow businesses of all sizes to consolidate their communications infrastructure, integrate applications and reduce the cost and complexity of their telephone systems.
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    Transform Your Business with Our Cloud

    As enterprises realize the opportunities inherent in cloud communications, they need a trusted partner to help jumpstart their journey to the cloud. A partner that supports the transition, understands the enterprise productivity needs of your workforce and uses enterprise-grade, market-proven cloud solutions with a successful track record.

    With our cloud, you run your business with confidence. We keep you connected.

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    Leverage 10 Business Changing Benefits
    of Moving to Our Cloud

    1. Retain Your Cash

    Moving to the cloud brings natural economies of scale. With the cloud you avoid major capital outlays for equipment, so you can keep your cash, or use it to grow your business, rather than buying an on-premise phone system (which is old the minute you buy it. Did you know that?).

    Cloud-based solutions reduce your IT staffing costs significantly and bring you a team of experts on duty 24/7 to monitor performance. Organizations that transition over often redeploy their valuable IT staff to oversee operations remotely using web-based administration tools.

    2. Disaster Protection

    Business disruptions come in many forms. The cloud keeps you protected from all forms of disruption, whether natural or otherwise.

    It’s tough to make a call when your on-premise phone system is under water or the power is off. But with the cloud, your system is out of harm’s way. All you need is internet access or a smartphone to make and receive calls. And your cloud system auto attendant will handle all the incoming call routing needs for your business.

    3. On Demand Flexibility

    Cloud costs are paid as monthly operational expenses.

    A pay-as-you-go and pay-for-what-you-need operating expense model (OpEX) can serve your business far better than a capital expense (CapEX) model that requires budgeting for large upfront investments.

    If your business grows, or you need to adjust up or down for seasonal changes, you just change your service count, to match your business needs. Buy only what you need, when you need it.

    4. Mobile Freedom

    The cloud is built for today's mobile workforce. Because your business is more than just a place - it's your employees. And keeping them connected is critical to achieving your goals - from wherever they happen to be.

    Publish one number and all your calls will follow to the device of your choice. With "dual persona" all you need is one mobile phone for both business and personal calling. Business associates see one number, while friends and family see another.

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    5. Multi-site Expansion

    The cloud gives all employees access to all corporate systems, applications, and tools – regardless of location, time zone or device.

    Need to open a new office? Anywhere? We have you covered. BroadSoft is the global cloud communications provider serving businesses in more than 80 countries. With BroadSoft, all you need is network connectivity and your phone numbers and you are ready to open that new office - anywhere.

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    6. Global Network

    If yours is a multi-national business you need to operate as a single, unified network, with the flexibility for local, autonomous control.

    You need consistent, high-quality service and call routing optimized for all your points of presence. You need the power to monitor performance across the network, and the confidence you don’t have to.

    You need a cloud provider who goes where business takes you and always has you covered.

     
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    Dropbox
    Evernote
    Github
    Hipchat
    G-Drive
    G-Suite
    Jira
    Marketo
    Mailchimp
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    7. Business App Integration

    Cloud communications enable you to streamline your business processes by integrating with other cloud applications you use to run your business. In fact, BroadSoft Business integrates with over 50 leading cloud applications.
     
    To keep things simple for your IT teams and your employees, we've included pre-built integrations with some of the most popular apps your employees use everyday, like email, file storage, social and CRM, giving you instant access to important information and removing the chaos of app switching and searching.

    8. Be Secure

    When it comes to mission critical cloud communications, businesses of all types and sizes are concerned about security.

    The cloud’s security is constantly being strengthened and it is our first priority, from the way we design our products, to the way we handle data and the way we run our business.

    Large, state, and local government agencies around the world trust in BroadSoft to protect their business communications with our best practices around cloud security.

    We are ready to gain your trust.

    9. Stay Current

    When you run your own servers, you need to buy more hardware than you need in case of failure.

    Being in the cloud means someone else is looking after your infrastructure so why not let the cloud deal with the redundancy requirement?

    Every server in each of our data centers is fully redundant and has a live backup in a different region, to make sure your business stays online.

    10. Contact Center

    Contact centers are highly variable, demand-driven operations. Miss peak demand, you lose. Staff to peak demand, you go broke. Face high agent turnover, you go mad.
     
    Cloud gives you choices, control and the kind of real-time analytics you need to respond pro-actively to your next contact center emergency.

     

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    Where Would You Like Help?

    BroadSoft has been guiding the evolution to the cloud for almost 20 years and we know that evolution shouldn't be complicated.

    If you're looking for more information on how the BroadSoft Business portfolio can help move your business forward by transitioning to the cloud, please provide us with details in the form.